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Bob Howard Buick GMC

Oklahoma City, OK

4.6
354 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 354 reviews

March 31, 2025

Read their fine print. Customers don't matter as long as money can be made More

by Another hacked off customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
March 31, 2025

A scheduled oil change at 8 AM that took 3hours is unacceptable. Definitely will not be back. More

by sbpsights
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
March 31, 2025

Need a better system for those who have made an appointment. Why make an appointment if others can get ahead of you? Just my thoughts. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
March 30, 2025

Very friendly people and always ready to chat and help. Went through many dealerships but this one is one of the best ones. More

by Janusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman
Mar 30, 2025 -

Bob Howard Buick GMC responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Buick GMC! We do hope we can be of assistance in the future. Take care!

March 29, 2025

Service staff are kind and courteous. The lobby is well maintained and enjoy the free and water station More

by cnice68
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy, David
Mar 30, 2025 -

Bob Howard Buick GMC responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2025

Lane was great to work with. Appreciate his professionalism and respect. Would work with him on any future purchases. More

by Mike.Nunley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lane Smith
Mar 28, 2025 -

Bob Howard Buick GMC responded

Hello, we're happy you found our staff to be supportive during your experience here at Bob Howard Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2025

Went in for estimate. Estimate more than car worth. Offered 1000 for it by tech who ask used car manager. I call back and spoke with Scott in used cars he said couldn’t bu More

by Dissatisfied
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott used cars. Kaden service rep.
March 27, 2025

I had a great experience while purchasing a vehicle here. My salesman was Mike and I will be back for future purchases solely because of his professionalism and transparency. More

by h.w.heath33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 28, 2025 -

Bob Howard Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2025

Came in for a problem that was not fixed… When I got home the issue that “they could not recreate” immediately started again. When I got my keys and got two words out of the attendant- my car was literally d More

by PDHome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayden
Mar 28, 2025 -

Bob Howard Buick GMC responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out so we can work toward a resolution. Bobby Lubbers General Manager blubbers@BobHowardAuto.com

March 26, 2025

Gary was exceptional, didn’t try to get me a bunch of stuff I didn’t want, showed me options, and I picked the one I liked, when it came to doing all the numbers the team was quick gave me a fair value o More

by Rbelongie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Williams
Mar 28, 2025 -

Bob Howard Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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