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Bob Howard Buick GMC
Oklahoma City, OK
337 Reviews
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Showing 337 reviews
March 12, 2025
I recently bought a 2025 Buick Envista from Bob Howard Buick GMC, and overall, it was a really great experience. Our salesman, Charlie, was absolutely fantastic! He was super helpful, not pushy at all, an Buick GMC, and overall, it was a really great experience. Our salesman, Charlie, was absolutely fantastic! He was super helpful, not pushy at all, and honestly felt more like a friend than a salesperson. We got along great, and he made the whole process feel relaxed and easy. The only downside to my experience was with the finance process, which felt a little off. Haney quoted me a monthly payment that was noticeably higher than what I had calculated through my credit union. Then he offered the extended warranty, which we ended up purchasing because—let’s be honest—we’ve had some bad luck with cars in the past, and the coverage seemed like a good value. But here’s where it got weird: after we signed everything, then he told us that our interest rate had dropped to the rate originally offered by my credit union because we purchased the warranty. That info wasn’t shared up front, and it made the whole interaction feel a little icky—like there was something being withheld just to make the sale. Maybe it was just poor communication, but it definitely lacked transparency, which left a funny taste in my mouth. That being said, I would still recommend this dealership—especially Charlie, who was amazing! Just a heads-up to anyone going through the process: ask for all the finance details—interest rate, payment, and terms—before making decisions on add-ons like the warranty. That way you can feel confident and informed every step of the way. More
by CBo32
Employees Worked With
Charlie (sales), and Haney (Finance)
March 09, 2025
Great personalized attention from David Hoffman in GMC service, helping me with maintenance appointment and making sure I got some recalls handled. service, helping me with maintenance appointment and making sure I got some recalls handled. More
by laplacitameximp
Employees Worked With
David Hoffman
March 08, 2025
Easy to schedule our first service work for the truck we’re had purchased. They truly exceeded our expectations with this visit. We had been promised a tank of gas at time of purchase, and they made good we’re had purchased. They truly exceeded our expectations with this visit. We had been promised a tank of gas at time of purchase, and they made good on that promise plus they washed our truck! Were left as happy customers. More
by randojm
Employees Worked With
Mark, Chad
March 05, 2025
I had a great experience at Bob Howard while getting service for my Buick Envista. The team was incredibly knowledgeable and took the time to explain everything clearly. They were also very personable a service for my Buick Envista. The team was incredibly knowledgeable and took the time to explain everything clearly. They were also very personable and made the entire process smooth and stress-free. Everyone I interacted with was friendly, professional, and genuinely focused on great customer service. I highly recommend them to anyone looking for a dealership that truly cares about its customers! More
by Alexarhea
Employees Worked With
David
March 04, 2025
From the moment we entered the dealership we were warmly greeted at the front desk. Both salesman we worked with were friendly, not pushy, and very knowledgeable about the vehicle I wanted. The financing wa greeted at the front desk. Both salesman we worked with were friendly, not pushy, and very knowledgeable about the vehicle I wanted. The financing was explained quite clearly so there were no problems. I certainly would recommend Bob Howard GMC and Buick to others. More
by c_pumphrey
Employees Worked With
Gary/Marcus
