
Bob Hook Chevrolet
Louisville, KY
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Parking lot is spread out nicely and you can make out the different group of vehicles easily. The office area was nice and clean and the service area did not interfere with the sales area. No loud noises com different group of vehicles easily. The office area was nice and clean and the service area did not interfere with the sales area. No loud noises coming from service department. More
Max & Cecilia are definitely an asset to Bob Hook Chevrolet. Both were very genuine in their jobs. Very accommodating in buying my car. Chevrolet. Both were very genuine in their jobs. Very accommodating in buying my car. More
Took new car into dealer for warranty work. Was there for a week. Checked on it and was told it would be at least another week to two weeks. Advisor said we could pick it up, and did. He said h Was there for a week. Checked on it and was told it would be at least another week to two weeks. Advisor said we could pick it up, and did. He said he would keep us "in line" and call us when they could get to it. This is absolutely terrible service. I have purchased two (2) vehicles from this dealer in the last 18 mos. Have had terrible experience in two out of three service calls. Will go somewhere else in the future. More
Bob hook was very easy to work with. Greg was our sales person and we couldn’t have asked for a better person to work with. The transaction was so simple. Greg was our sales person and we couldn’t have asked for a better person to work with. The transaction was so simple. More
We were looking for a specific car and found it at Bob Hook. When they matched us with Max to talk us through the purchase, it was wonderful. He helped with all the details and made it a great experience. Hook. When they matched us with Max to talk us through the purchase, it was wonderful. He helped with all the details and made it a great experience. More