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Bob Hook Chevrolet

Louisville, KY

4.9
1,503 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,503 reviews

November 27, 2024

Bill Dabney is amazing! We have been working with him for years and purchased around 18 cars from him! The people at the store are so kind and wonderful! I will never purcha More

by julie_neely83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gahimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bob Hook Chevrolet responded

Hi Julie, thank you for taking the time to leave us a 5 star review. We're so glad to hear that Bill has been able to help you drive home in so many new cars over the years! We truly appreciate your continued business with us, and we look forward to working with you again for your next car! Sincerely, Bob Hook III General Manager

November 23, 2024

It has always been a great experience with Bob Hook. I wouldnt shop any where else. Ask for Greg Coleman he will not steer you wrong. And he is very patient, trust me my husband was there all day one da More

by stacyeowen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Cunagin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ulery
Nov 25, 2024 -

Bob Hook Chevrolet responded

Thank you for rating us 5 stars, Stacyowen. We're so glad that Greg was able to help you and your husband find your new perfect car for you. Congratulations on your new Chevy Equinox! Sincerely, Bob Hook III General Manager

November 23, 2024

Very easy to work with. We had a good experience with the agent and the dealership. More

by timkonrath
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Bob Hook Chevrolet responded

Hi Timkonrath, thank you for the positive feedback. We're so happy to hear that you had a great experience with our dealership, and we look forward to working with you again in the future! Sincerely, Bob Hook III General Manager

November 20, 2024

I have a great experience dealing with John Knotts at Bob Hook Commercial Sales on my 2023 Ram Promaster 2500. John was very courteous, very responsive and communicated almost immediately to any of my questi More

by dgross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Bob Hook Chevrolet responded

Hi dgross, thank you for the 5 star review. We're very glad to hear that John was able to help you drive home in a van you love. Congratulations on your new Ram Promaster 2500 and thank you for choosing Bob Hook! Sincerely, Bob Hook III General Manager

November 17, 2024

Excellent service was delivered by Bob Hook. The staff were friendly and answered any questions I had. More

by mrhodes236
Recommend Dealer
Yes
Employees Worked With
Keith King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bob Hook Chevrolet responded

mrhodes236, thank you very much for the five-star rating! We greatly appreciate it. We're glad to hear that we were able to assist you. Please let us know if you have any other questions. Sincerely, Bob Hook III General Manager

November 15, 2024

Bill Dabney was the best. He was my window into the Bob Hook dealership which is also the best. More

by Lherring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Bob Hook Chevrolet responded

Hi Lherring, thank you for sharing your experience. We're glad Bill introduced you to Bob Hook, and we appreciate your business with us! We look forward to working with you again in the future! Sincerely, Bob Hook III General Manager

November 15, 2024

Parking lot is spread out nicely and you can make out the different group of vehicles easily. The office area was nice and clean and the service area did not interfere with the sales area. No loud noises com More

by KyleTBecht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bob Hook Chevrolet responded

Thank you for the great rating, KyleTBecht! We're glad to hear that you had a great experience with us and thank you for coming in! Sincerely, Bob Hook III General Manager

November 09, 2024

Max & Cecilia are definitely an asset to Bob Hook Chevrolet. Both were very genuine in their jobs. Very accommodating in buying my car. More

by c.dearingCMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Bob Hook Chevrolet responded

Congratulations on your new car, c.dearingCMD! We are thrilled to hear that Max and Cecelia we helpful in making your car buying experience great. Enjoy your new Chevy, and thank you for choosing our dealership! Sincerely, Bob Hook III General Manager

November 05, 2024

Took new car into dealer for warranty work. Was there for a week. Checked on it and was told it would be at least another week to two weeks. Advisor said we could pick it up, and did. He said h More

by wgshepard10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchal Terry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Bob Hook Chevrolet responded

Hi Wgshepard10, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Bob Hook III General Manager

November 01, 2024

My recent purchase was stress free! Our sales person Bill Dabney provided good service ! Keith K. More

by Keithk1960000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Bob Hook Chevrolet responded

Hi Keith, thank you for taking the time to leave us a 5 star review. We very happy to know that Bill helped you have a stress free car buying experience. We wish you many happy miles in your new vehicle! Sincerely, Bob Hook III General Manager