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Bob Hook Chevrolet

Louisville, KY

4.9
1,503 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,503 reviews

September 18, 2012

Our overall experience was good. Bill was extremely helpful and knowledgeable and ready to answer all of our questions. Thanks Bill for all of you help. More

by debbiebaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Dabney
Jan 29, 2013 -

Bob Hook Chevrolet responded

Hi Debbie, Thank you so much for your positive Review on DealerRater.com. I am thrilled that you had a positive experience with Bill Dabney! Keep Bob Hook Chevrolet in mind for all your future vehicle needs. And be sure to tell your family and friends about us! If you have questions or need anything, please feel free to contact me. Thanks again, Meredith Lawrence Internet/Marketing Mgr (502) 499-0800 www.bobhook.com

July 31, 2012

Bill was so helpful and thoughtful in choosing and making arrangements for my new vehicle. The vehicle was not available in the color I wanted and he went above and beyond to find what I was looking for. I w More

by mcphersont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : William Dabney
Jan 29, 2013 -

Bob Hook Chevrolet responded

Hi mcphersont, Thank you so much for your positive Review on DealerRater.com. I am thrilled that Bill Dabney took such good care of you! Keep Bob Hook Chevrolet in mind for all your future vehicle needs. And be sure to tell your family and friends about us! If you have questions or need anything, please feel free to contact me. Thanks again, Meredith Lawrence Internet/Marketing Mgr (502) 499-0800 www.bobhook.com

July 11, 2012

It was great working with Bruce Winters. He never pressured me and made my whole experience very enjoyable. Thanks for everything Bruce...you were excellent. More

by tparrish50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Winters
June 07, 2012

We really had not planned to trade our car in, we just wanted to look at one that was avertised in a paper. Peter was so helpful and plesant that yes, we ended up trading in my car for the one that we h More

by vdhugh01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Boeck, Jason Dugger, Kevin Goss
April 16, 2012

I was 10 minutes early for my appointment and Bill was available right away. He talked to me about the basic car I had chosen on their web site and explained to me that, with the rebates right now, I coul More

by bobpam48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Dabney
April 11, 2012

Buying a car from Bob Hook was an excellent experience. This was our first car purchase as a married couple and Bruce made us feel very comfortable, like we were family. We couldn't be happier with our ex More

by Christopherjourney4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Winters
April 06, 2012

My experience purchasing a 2012 Avalanche from Bob Hook Chevrolet was extremely positive. The salesman I dealt with was Bill Dabney who was friendly and very professional. He went to great lengths to find More

by jandhjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Dabney
March 24, 2012

I was at bob hook today and whoever the used car guy was was a real prick!! I wanted to trade my car in and buy a truck. He only offered me 12000 for a 2010 car with 22000 miles the car is a fully loaded Ma More

by Mhallinan1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used car appraiser
March 01, 2012

Bruce Winters at Bob Hook Chevrolet is truly a class act. He was very honest forthright and the whole transaction was painless and smooth. We felt very confident that we made the best decision coming to t More

by bgh120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Winters
February 24, 2012

My experience at Bob Hook was very professional and easy. No high pressure, the Tahoe I bought is great (just wish it was black) but everything that was said and promised was done. No questions asked when I More

by billbisig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Goodwin
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