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Bob Hook Chevrolet

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.9
1,503 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,503 reviews

January 18, 2025

Jimmy did a great job helping me and my wife get a car. He is a great salesman. More

by felixintsiful
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 18, 2025

Jimmy is great! I've used him to buy all of my new cars. Come and see him for great service! More

by mrsintsiful
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 07, 2025

I was not happy with getting my oil change has an appointment at 10:00 it took 3, hours A lady there had no appointment and she left before me. What was the appointment for. More

by carol.antle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Friedel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith King
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Bob Hook Chevrolet responded

Hi Carol, Thank you for your feedback and we apologize for this inconvenience. Your appointment should take priority and we will examine what happened. We appreciate you bringing this to our attention! Sincerely, Bob Hook III General Manager

Jan 13, 2025 -

carol.antle responded

Thank you for let me vent. When you work 40 hours a week and take time out to get your oil change it sure not take over 3 hours and having an appointment.

January 05, 2025

Absolutely a great experience dealing with Bob Hook. Bill Dabney was my salesman and he was fantastic to deal with. Thank you! More

by George Philpott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Bob Hook Chevrolet responded

Hi George, thank you for leaving us a 5 star review. It's great to hear that William provided a great car-buying experience. We appreciate your kind feedback and look forward to working with you again soon. Sincerely, Bob Hook III General Manager

January 04, 2025

He was very kind and cooperative and was alot of help with purchasing this car today. More

by katelynrothgerber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Bob Hook Chevrolet responded

Hi Katelynrothgerber, thank you for leaving us a 5 star review. We’re so glad to hear that Jimmy was kind, cooperative, and helpful throughout your car-buying process. We hope you're enjoying your new car! Sincerely, Bob Hook III General Manager

January 04, 2025

Jimmy was ki d courteous and very friendly. He was great and showed us a great vehicle. More

by Nicholasrothgerber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Bob Hook Chevrolet responded

Hi Nicholasrothgerber, thank you for taking the time to leave a review. We're happy to hear that Jimmy made your experience great. Thank you for choosing Bob Hook Chevy! Sincerely, Bob Hook III General Manager

January 03, 2025

Jake was extremely helpful during and after the sale. He always has your best interest in mind. More

by Lisanic21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Bob Hook Chevrolet responded

Hi Lisanic21, thank you for leaving us a 5 star review. We are so happy that Jake was was able to help with your car buying experience, as helping our customers is always our top priority! We hope you're enjoying your new Chevrolet, and want to thank you for choosing Bob Hook Chevy! Sincerely, Bob Hook III General Manager

January 02, 2025

I bought my son a 2025 Chevy Trax and had the most pleasant experience. Our salesman was Max whom was truly delightful and very helpful throughout the entire process. I highly recommend Bob Hook Chevr More

by Agailabbott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hook III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hook Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Bob Hook Chevrolet responded

Hi Agailabbott,, Congratulations to your son on his new 2025 Chevy Trax! We’re thrilled to hear that you had such a pleasant experience with Max and it’s great to know that he was able to assist you throughout the entire process. We truly appreciate your continued trust in Bob Hook Chevrolet for all your vehicle purchases over the years. Your satisfaction means the world to us, and we look forward to continuing to serve you and your family in the future. Sincerely, Bob Hook III General Manager

January 01, 2025

Michael Sweets and Rachel Calvert are the absolute best! We have purchased 3 commercial trucks through Michael and Rachel assisted with the most recent one. Extremely pleased start to finish with all purcha More

by Bspence
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Bob Hook Chevrolet responded

Hi Bspence, thank you for leaving us a 5 star review. We're so glad to hear that you’ve had such a positive experience with Michael and Rachel. It's wonderful to know they were able to assist you through the purchase of your commercial trucks and make the process efficient and seamless. We truly value your business and appreciate you choosing Bob Hook Chevrolet for all your commercial vehicle needs. We look forward to continuing to work with you for many more purchases ahead! Sincerely, Bob Hook III General Manager

January 01, 2025

I have bought several cars from Rachel Calvert. She is an amazing sales person. She has never steered me wrong. I recently purchased a 2018 Chevrolet Camaro. It is an awesome vehicle. I have been More

by billysears093
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Bob Hook Chevrolet responded

Hi Billysears093, thank you for your positive review. It’s wonderful to hear that you’re enjoying your 2018 Chevrolet Camaro! We’re so grateful for your loyalty since 2012, and we’re thrilled to know Rachel has consistently provided you with exceptional service. We look forward to helping you with your future car purchases. Wishing you a Happy New Year as well, and thank you for making us your go-to dealership! Sincerely, Bob Hook III General Manager

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