Bob Hart Chevrolet
Vinita, OK
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Great The service dept at Bob Hart is first class. They get things done and make sure it is up to your standard as well as theirs. The service dept at Bob Hart is first class. They get things done and make sure it is up to your standard as well as theirs. More
Friendly and courteous and fast service. I had an appointment for an oil change. They were on time and did my oil change in good time. Everyone was nice and friendly. Explained what was do I had an appointment for an oil change. They were on time and did my oil change in good time. Everyone was nice and friendly. Explained what was done and why. More
oil Change and tire rotation and recall on steering Said it would talk between thirty minute to an hour and was done with end fourty five minutes was right on time!! Awesome job well done Said it would talk between thirty minute to an hour and was done with end fourty five minutes was right on time!! Awesome job well done More
AAA towed our vehicle from Tulsa to Vinita. Excellent service and friendly. The work was completed in a timely manner. We received phone calls to tell us what the problem was and the approximat Excellent service and friendly. The work was completed in a timely manner. We received phone calls to tell us what the problem was and the approximate cost. More
Bad buying experience I want to start by saying they have been ultra responsive and quick to answer questions. The problem was not from a lack of respect stand point.Here i I want to start by saying they have been ultra responsive and quick to answer questions. The problem was not from a lack of respect stand point.Here is my buying experience with them: I sent an email late in the night and they contacted me 1st thing on the morning.I have been working with sales and the sales manager on and off for roughly 6 hours! We had worked everything out, down to the floor mats. I had contacted my bank and had my credit run for the approval, i contacted insurance and set everything up for this specific car with the VIN. Only to be called by another manager or the GM (not sure which) to be told "There is nothing in this for me, I'm not making money on your trade, I won't be able to make money on you from service and you're not financing with me" He then offered $3k less on my trade-in than we had previously agreed to. I asked why this wasn't said up-front and he said he just didn't like the deal when it came to his desk. I asked how it would feel if i showed up after agreeing to a price via phone and txt only for me to tell him i will be paying less. He then laughed and said "thats how everyone does it". I wouldn't even write this review if i had been told that the deal wouldn't work from the beginning but to spend all day going back and forth, run my credit for the bank approval and set up insurance only for them to cancel the deal is pretty bad business practice. More
Great service. Great timing. I was ready to leave (after the oil change) in about 30 minutes. Tom always makes my trip to the service department efficient. I appreci Great timing. I was ready to leave (after the oil change) in about 30 minutes. Tom always makes my trip to the service department efficient. I appreciate the consideration to my time. More
Oil change. Interior car detailing Excellent service! I had an regular oil change and the interior of my car detailed. I am very pleased with how it looks and with the customer service. Excellent service! I had an regular oil change and the interior of my car detailed. I am very pleased with how it looks and with the customer service. More
Great Very friendly, home town feel. I was upside down on my tradein and they really worked and got me a great deal. Awesome selection and flexibility Very friendly, home town feel. I was upside down on my tradein and they really worked and got me a great deal. Awesome selection and flexibility More
Warranty work Joe in service has been amazing! We have had quite a time with our new Chevrolet, but he has gone above and beyond to solve the issue! Joe in service has been amazing! We have had quite a time with our new Chevrolet, but he has gone above and beyond to solve the issue! More
Great service & friendly staff. Joe, Tom and the service staff did a great job on my daughters aging Jeep Grand Cherokee. They even reached out to the local Jeep dealer to correct o Joe, Tom and the service staff did a great job on my daughters aging Jeep Grand Cherokee. They even reached out to the local Jeep dealer to correct one item on the wish list.. More