Bob Grimm Chevrolet

great experience This is the third new car purchased from Bob Grimm Chevrolet. We appreciated the honesty, desire to meet our needs, our wants. Salesman was very patie This is the third new car purchased from Bob Grimm Chevrolet. We appreciated the honesty, desire to meet our needs, our wants. Salesman was very patient and gave all the time we needed to make our decision.. More

Dealership Manager top notch, Saleswoman VERY unprofessional Our first experience with Bob Grimm was the service department (JD). Our Cobalt recall. This situation could not be fixed in terms of repair due to th Our first experience with Bob Grimm was the service department (JD). Our Cobalt recall. This situation could not be fixed in terms of repair due to the condition of the vehicle because of manufacturer defect. JD was helpful and expedient. Definitely would recommend him. The dealership manager (Chuck) had to get involved and made our experience of selling them our Cobalt EXTREMELY fair easy and fast. He was wonderful and very professional as well as helpful. We brought our truck in later to trade for a different vehicle. Again Chuck was very helpful in getting us started. He handed us over to one of his sales associates Lucy. She was friendly at first but clearly annoyed that she had to wait on us. We were trading in a 3k truck for a swap to be nearly the same price. So we assumed that she was treating us this way because of her bottom line commission. It was also New Years Eve. They closed at 4 but online it said 6. She reluctantly showed us 3 vehicles. She honestly had a smirk while waiting on us that made us feel like she assumed we were "poor"or beneath her. When we returned with the third impaired vehicle after having to wait to be jump started at 550 her and the business manager were standing and waiting talking and grinning as we pulled in. (She called us while we were stranded and didn't seem concerned with our safety only when we would return). We came in and she informed us that they had closed and there may not be anyone to do our paperwork. She then informed us they closed at 4. Again we waited 45-60 min for a jumpstart in their vehicle. Then the only other woman there in her cell phone across the lobby said VERY LOUDKY "ya I already cancelled my dinner plans". Guess we were holding her up too. We apologized and Lucy said she didn't have plans but they did. She smirked a couple more times and sent us to the business manager who was nice and professional but obviously irritated as well. So we left with our paid in cash/trade vehicle glad we could still have no car payment. But disappointed that we were assumed "low class" to people that didn't want our business. Thank you Chuck for being so helpful and not judging a book by its cover. We just don't like debt. Sorry we were an inconvenience to your staff. More

awesome dealership I would highly recommend Bob Grimm Chevrolet. I live in Florida and I have purchased my last two vehicles from them. Their reputation for honesty an I would highly recommend Bob Grimm Chevrolet. I live in Florida and I have purchased my last two vehicles from them. Their reputation for honesty and trustworthiness holds true. My father also would buy his vehicles here when we would visit in the summers, and was always satisfied with the experience. So I continue the family tradition. More

Great Experience! I highly recommend Bob Grimm Chevrolet to anyone looking to purchase a new vehicle. They make the buying process hassle free. They found the exact mo I highly recommend Bob Grimm Chevrolet to anyone looking to purchase a new vehicle. They make the buying process hassle free. They found the exact model we wanted and delivered it the same day. The staff is welcoming, knowledgeable, and trustworthy. More

Great Sales Department and They're On Your Side! We ended up totaling our '13 Chevy Malibu last month due to us hitting a dear on the interstate. Of course, we had bought our '13 Malibu in December We ended up totaling our '13 Chevy Malibu last month due to us hitting a dear on the interstate. Of course, we had bought our '13 Malibu in December 2012 from Bob Grimm's and loved it, so of course they were our first choice in replacing our totaled vehicle. We called our salesman, Larry Haste and told him what was going on, that we wanted to replace it with a 2015, gave them all of our "wants" and they went out and found us the perfect car. A few days later, they had our car found and drove to Indiana to get it. We went in to sign papers, got a better deal financially and the finance manager, Jim helped us deal with our GAP insurance coverage on the totaled car. I feel that they all went above and beyond for us. We have been purchasing cars from Bob Grimm for a number of years and will buy future cars there as well. We highly recommend them for all of your car purchasing needs. More

Great Sales & Customer Service! During a whirlwind of a week this dealership took great care of me. I wasn't expecting to have to look for a new car for a few more years but a deer During a whirlwind of a week this dealership took great care of me. I wasn't expecting to have to look for a new car for a few more years but a deer took care of that decision. I ended up purchasing a certified used 2014 Chevy Cruz and the customer service provided by Rick and the team was phenomenal! I was in a tight spot and they were able to help me out. Rick was very friendly, personable, and easy to communicate with throughout the whole process. The financing department was even able to work with me as my insurance check for the down payment was slow moving. I was able to drive away in a car I love the same day my insurance company stopped paying for my rental vehicle. It was nice to be able to have everything happen so quickly just when I needed it. I would highly recommend Bob Grimm Chevrolet simply for the sales team! More

"As is" with issues Just bought a used Mustang. "As is", however lasted 6 days and about 120 miles before the radiator sprung a leak. Asked whether they would take care Just bought a used Mustang. "As is", however lasted 6 days and about 120 miles before the radiator sprung a leak. Asked whether they would take care of labor and I would pay for all parts and after waiting away a day to hear back, finally contacted them again and got told it was my problem. I wouldn't listen to anything their website or advertising says. They come off that their customers matte, however when a reasonable issue arises, they don't wish to be fair. All about the show of caring without any actual deliverance of meaning it. More

A GREAT place to do business !!! I would recommend them highly. No pressure and a fair deal My new car was ready and full of gas when they said it would be. I did not buy my last c I would recommend them highly. No pressure and a fair deal My new car was ready and full of gas when they said it would be. I did not buy my last car there but I took it to Grimms and had it serviced. They treated me the same as if I had bought it from them. In fact I was there having my 2011 car serviced when I decided to buy my 2015. Very happy with the Traverse and the dealer. More

2011 Tahoe We first bought a 2007 Tahoe from Grimm 4 years ago. I had bought several cars from another chevy dealer locally and they had been really hard to deal We first bought a 2007 Tahoe from Grimm 4 years ago. I had bought several cars from another chevy dealer locally and they had been really hard to deal with as time went by. Contacted Bob Grimm Chevy and bought the 07 from Grey Chappin in 2010. Everything went great and when it came time to upgrade we again contacted Grey and just bought a 2011 Tahoe from him. Its nice to work with a dealer who puts you first instead of trying to get every penny they can out of you. I will be buying a new truck soon and you can bet I will be back to Bob Grimm to see Grey! More

Great Sales and Customer Service! We recently were in the market for a different vehicle, so we called the salesman from our last purchase to see what was available on the lot. Jon to We recently were in the market for a different vehicle, so we called the salesman from our last purchase to see what was available on the lot. Jon took the information on what we were looking for and started watching what was coming in for trades. After a couple of weeks Jon called us with an exact match for what we wanted at a great price. We will be using this dealership again in the very near future. Thanks to everyone at Bob Grimm Chevy! More