Bob Grimm Chevrolet

Not Happy I was traveling from out of town when my rv broke down in Morton. I called to see if they could work on it and was told they could. $300 tow bill lat I was traveling from out of town when my rv broke down in Morton. I called to see if they could work on it and was told they could. $300 tow bill later I am standing at the service desk and told that they did not work on rv's. I had to spend even more money to have it towed somewhere else. Not pleased at all. More

Consistently positive experiences. We just bought our 3rd car from Bob Grimm. The deal was good, interactions with Rick Bauman and Jim Martin were professional and excellent, and the p We just bought our 3rd car from Bob Grimm. The deal was good, interactions with Rick Bauman and Jim Martin were professional and excellent, and the process was smooth throughout. More

Watch out for their tactics We've never had a good experience at this dealership & have vowed to never return after today. By the way, don't waste your time going to their sales We've never had a good experience at this dealership & have vowed to never return after today. By the way, don't waste your time going to their sales event thinking that you won a big prize because your scratch off number matched the one on the card they sent through the mail.. It's a total scam! Very misleading but I honestly can't say I'm surprised. More

No Pressure Lucy was very helpful, Answered all questions and went out of her way to help. All without the entrapment and pressure found at some dealers. Lucy was very helpful, Answered all questions and went out of her way to help. All without the entrapment and pressure found at some dealers. More

Wonderful and friendly customer service!! We have never purchased a vehicle from Bob Grimm Chevrolet. Needless to say, it was a very pleasurable and friendly experience! Lucy was a jewel! We w We have never purchased a vehicle from Bob Grimm Chevrolet. Needless to say, it was a very pleasurable and friendly experience! Lucy was a jewel! We were happy to meet Mr Hart and was impressed with his laid back personality and positive attitude. We will definitely recommend Bob Grimm Chevrolet to our friends. Thank you! More

Great car...Great price....great buying experience! I was really surprised Bob Grimm had the car equipped like we wanted at such a low price. Our salesman (Erick Smith) was very helpful, patient, and ho I was really surprised Bob Grimm had the car equipped like we wanted at such a low price. Our salesman (Erick Smith) was very helpful, patient, and honest. I would recommend giving the dealership a chance if you are ready to buy. More

Great customer service This was the first time I purchased a vehicle at Bob Grim Chevrolet. I was quoted a great price for my trade and was treated fairly. Called ahead to l This was the first time I purchased a vehicle at Bob Grim Chevrolet. I was quoted a great price for my trade and was treated fairly. Called ahead to look at a vehicle and it was detailed and ready to drive upon arrival. The entire purchase process was less than one hour! Eric Smith (our salesman)did a great job! Thanks again! More

Hometown feel without any pressure. Kathy did an excellent job at getting me the car I wanted. I got more for my trade in at Bob Grimm than I was quoted at other dealerships. I also di Kathy did an excellent job at getting me the car I wanted. I got more for my trade in at Bob Grimm than I was quoted at other dealerships. I also didn't feel any pressure to buy a car there. I was well taken care of and when the time comes to get another car, I will go back there for sure. More

great experience This is the third new car purchased from Bob Grimm Chevrolet. We appreciated the honesty, desire to meet our needs, our wants. Salesman was very patie This is the third new car purchased from Bob Grimm Chevrolet. We appreciated the honesty, desire to meet our needs, our wants. Salesman was very patient and gave all the time we needed to make our decision.. More

Dealership Manager top notch, Saleswoman VERY unprofessional Our first experience with Bob Grimm was the service department (JD). Our Cobalt recall. This situation could not be fixed in terms of repair due to th Our first experience with Bob Grimm was the service department (JD). Our Cobalt recall. This situation could not be fixed in terms of repair due to the condition of the vehicle because of manufacturer defect. JD was helpful and expedient. Definitely would recommend him. The dealership manager (Chuck) had to get involved and made our experience of selling them our Cobalt EXTREMELY fair easy and fast. He was wonderful and very professional as well as helpful. We brought our truck in later to trade for a different vehicle. Again Chuck was very helpful in getting us started. He handed us over to one of his sales associates Lucy. She was friendly at first but clearly annoyed that she had to wait on us. We were trading in a 3k truck for a swap to be nearly the same price. So we assumed that she was treating us this way because of her bottom line commission. It was also New Years Eve. They closed at 4 but online it said 6. She reluctantly showed us 3 vehicles. She honestly had a smirk while waiting on us that made us feel like she assumed we were "poor"or beneath her. When we returned with the third impaired vehicle after having to wait to be jump started at 550 her and the business manager were standing and waiting talking and grinning as we pulled in. (She called us while we were stranded and didn't seem concerned with our safety only when we would return). We came in and she informed us that they had closed and there may not be anyone to do our paperwork. She then informed us they closed at 4. Again we waited 45-60 min for a jumpstart in their vehicle. Then the only other woman there in her cell phone across the lobby said VERY LOUDKY "ya I already cancelled my dinner plans". Guess we were holding her up too. We apologized and Lucy said she didn't have plans but they did. She smirked a couple more times and sent us to the business manager who was nice and professional but obviously irritated as well. So we left with our paid in cash/trade vehicle glad we could still have no car payment. But disappointed that we were assumed "low class" to people that didn't want our business. Thank you Chuck for being so helpful and not judging a book by its cover. We just don't like debt. Sorry we were an inconvenience to your staff. More