
Bob Grimm Chevrolet
Morton, IL
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From Browsing to Purchase It was a refreshing change. Sitting at other dealerships for hours and could not get any figures in print, I would just be shown a few vehicles that t It was a refreshing change. Sitting at other dealerships for hours and could not get any figures in print, I would just be shown a few vehicles that they were willing to sell to me. From the moment I first called, the entire team at Bob Grimm Chevrolet were "on the ball". I called about an hour before they closed on a Saturday just to inquire about a vehicle, within a few moments I was making the 45 minute drive to Grimm. On my way up I received a call from one of the personnel letting me know who would be my salesman and the vehicle would be prepped and ready for when I arrived. After Grey listened to what my needs were, he had a short meeting with finance and returned with figures, IN PRINT, and they were perfectly well within what I asked for. The truck already had a great price on it, and I was very happy with the financing, there was no need to get nitty-gritty. Within 2 hours of the initial phone call (yes they ALL stayed late on a Saturday to help me) I was on my way home, happy with my purchase, happy with how my wife and I were treated, happy that Grimm has such a great team to work with. More
In and out with my new car I will recommend this dealership to my friends. Was in and out quickly and efficiently. Did not consider a Chevy much until I stopped at this one I will recommend this dealership to my friends. Was in and out quickly and efficiently. Did not consider a Chevy much until I stopped at this one More
Smooth Buying experience Very helpful staff in finding the car I wanted ( 2015 Impala ) with all the right equipment at the best price ! Our salesman, Roger Bertschi was help Very helpful staff in finding the car I wanted ( 2015 Impala ) with all the right equipment at the best price ! Our salesman, Roger Bertschi was helpful and informative without any high pressure sales pitches, and the rest of the staff were all very professional. Would recommend this dealer to anyone. More
Everyone's support All the people made this a very pleasant experience. From my initial internet contact Jamie and the sales person Roger assisted me in making the decis All the people made this a very pleasant experience. From my initial internet contact Jamie and the sales person Roger assisted me in making the decision to purchase the new Camaro. Their support staff for financing and extra additions to the vehicle proved to be very gratifying and in my best interest. I would recommend this dealership to all my acquaintances for any of their future purchases. More
Not Happy I was traveling from out of town when my rv broke down in Morton. I called to see if they could work on it and was told they could. $300 tow bill lat I was traveling from out of town when my rv broke down in Morton. I called to see if they could work on it and was told they could. $300 tow bill later I am standing at the service desk and told that they did not work on rv's. I had to spend even more money to have it towed somewhere else. Not pleased at all. More
Consistently positive experiences. We just bought our 3rd car from Bob Grimm. The deal was good, interactions with Rick Bauman and Jim Martin were professional and excellent, and the p We just bought our 3rd car from Bob Grimm. The deal was good, interactions with Rick Bauman and Jim Martin were professional and excellent, and the process was smooth throughout. More
Watch out for their tactics We've never had a good experience at this dealership & have vowed to never return after today. By the way, don't waste your time going to their sales We've never had a good experience at this dealership & have vowed to never return after today. By the way, don't waste your time going to their sales event thinking that you won a big prize because your scratch off number matched the one on the card they sent through the mail.. It's a total scam! Very misleading but I honestly can't say I'm surprised. More
No Pressure Lucy was very helpful, Answered all questions and went out of her way to help. All without the entrapment and pressure found at some dealers. Lucy was very helpful, Answered all questions and went out of her way to help. All without the entrapment and pressure found at some dealers. More
Wonderful and friendly customer service!! We have never purchased a vehicle from Bob Grimm Chevrolet. Needless to say, it was a very pleasurable and friendly experience! Lucy was a jewel! We w We have never purchased a vehicle from Bob Grimm Chevrolet. Needless to say, it was a very pleasurable and friendly experience! Lucy was a jewel! We were happy to meet Mr Hart and was impressed with his laid back personality and positive attitude. We will definitely recommend Bob Grimm Chevrolet to our friends. Thank you! More
Great car...Great price....great buying experience! I was really surprised Bob Grimm had the car equipped like we wanted at such a low price. Our salesman (Erick Smith) was very helpful, patient, and ho I was really surprised Bob Grimm had the car equipped like we wanted at such a low price. Our salesman (Erick Smith) was very helpful, patient, and honest. I would recommend giving the dealership a chance if you are ready to buy. More