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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,472 Reviews

1,472 Reviews of Bob Ferrando Ford - Service Center

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February 25, 2019

Service Great service in the service dept. service manager very good and very knowledgeable, service tech also very good and knowledgeable,will definitely b More

by BCBUILDER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wolfe
February 25, 2019

Best service anywhere! They are the best in taking care of the customer and making sure everything is perfect. They are the reason I am driving a Ford and why we have 4 esca More

by BASKETSBYKATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen, Craig Murphy
February 25, 2019

Fast, friendly, quality service. Easy to schedule service appointment, I even changed my appointment and still got an appointment that worked for me. Price wasn't bad,and fast service More

by Big John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
February 23, 2019

Solid, timely service I appreciate the service I receive from Bob Ferrando Ford World. They talk me through the service need and don’t try to convince to buy additional se More

by clyde.l.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Murphy
February 21, 2019

Extremely efficient Very pleased with the efficient manner that everything was handled, from the early morning check in, to the speed of getting in the parts I needed and More

by etrain1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
February 20, 2019

Always great service!! From scheduling, to loaner car, to picking up it was a first class experience! I'm very confident recommending them to my friends and family! More

by JWILDZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
February 19, 2019

Advisor was rude The advisor was rude when picking up my vehicle I asked about my brake inspection that I asked for which he said was fine which was not written on my More

by Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
February 15, 2019

Service We always have great experience with the service team at Bob Ferrando. They are thorough and explain everything very well. Everyone is friendly and p More

by abbeyecarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
February 15, 2019

No confirmation of install paperwork Very happy all aspects of service, except they do not give confirmation of work and parts done. How do we know if service has actually been done? Thei More

by DONTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arland Bird, John & Jeff
February 12, 2019

Always great service I take my car here because I want genuine ford service. I am always treated with respect and am confident in all that is done to my car! Very friendly More

by DAWNj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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