Bob Dennison Auto Center
Normal, IL
8 Reviews of Bob Dennison Auto Center
This is a great dealership they worked with us not having not so good credit andnever gave up on helping us find a car we liked they are very good polite people and our next car will be through them to. not so good credit andnever gave up on helping us find a car we liked they are very good polite people and our next car will be through them to. More
Arturo was very thorough and friendly and took the time to get me in the vehicle that is perfect for me. I would definitely do business here again! to get me in the vehicle that is perfect for me. I would definitely do business here again! More
My experience with Steve was great. He was very professional and friendly. He also wasn't pushy and just trying to make a sale like other car salesmen I've worked with. He was honest and suggested professional and friendly. He also wasn't pushy and just trying to make a sale like other car salesmen I've worked with. He was honest and suggested the best financing options. I will definitely recommend this dealership to friends and family. Oh and did I mention that I got a great car!!! More
Back and forth over an over priced car. Then when we finally come to an agreement on the car the paper work not done. The said to take the car with dealer plates for an overnight then finish up the pape finally come to an agreement on the car the paper work not done. The said to take the car with dealer plates for an overnight then finish up the papers the next day. No sooner do I leave the dealer and get almost home do I realize it hAd no gas and the check engine light comes on. The whole car died by the side of the road and still wouldn't start with gas or a jump. I call the sales managers store and cell phone no answer or call back. Ended up stranded for 4 hrs in the snow before the police found a tow company who works for this dealer to take the car back and take me and my pregnant sister home More
After seeing a vehicle on the dealer's website I called in an spoke to Steve. He descriped the vehicle I was interested in fairly and asked me to visit the store the next day. The vehicle was washed and in an spoke to Steve. He descriped the vehicle I was interested in fairly and asked me to visit the store the next day. The vehicle was washed and running when I arrived and was exactly as descriped. I purchased the vehicle for the internet sale price, was given a new set of floor mats and finished the paper work under an hours time. The dealership was clean and everyone was polite and profesional. More
Went to buy a car for my son and it turned into a nightmare at this place! Vehicle was overpriced to begin with but still wanted to see about buying it. General Manager refused to budge on price yet nightmare at this place! Vehicle was overpriced to begin with but still wanted to see about buying it. General Manager refused to budge on price yet held onto my $500 deposit for almost a full month before we finally bought the car. 2 days later engine light comes on and we take it back to Dennison Auto Center only to have the General Manager say: Sorry, nothing I can do. I will never buy from this place again and hope others steer clear of it too! More
These guys really know how to treat a customer. I didn't feel that I was given the "hard sell" that you get at most dealerships. Everyone there seemed to be in a good mood and I felt that they really wanted feel that I was given the "hard sell" that you get at most dealerships. Everyone there seemed to be in a good mood and I felt that they really wanted to help me choose the car that was best suited for me, not what would make them the most money. I was able to get out from under a payment that was haunting me from a previous dealer interaction and put into a car that fit into my budget and is everything I could ask for. I really appreciate all the hard work that these guys did to get me into this car. I can't thank them enough!!! More
When I went in to buy my car- the sales manager guaranteed that someone took a look at it to make sure there was nothing wrong with it. We had to fight them to replace the tires with used ones sinc guaranteed that someone took a look at it to make sure there was nothing wrong with it. We had to fight them to replace the tires with used ones since the tread was not legal and when we took it home that night we realized that it needed a new alternator. It took a lot of arguing and patience to get them to even cover some of the cost for a "new" used one. On top of that, I told them what I wanted warranty wise and everything and they could barely work with me on that one. The sales manager yelled at the salesman (who wasn't a bad guy) for giving us the deal that we even had. That sales manager was a jerk and last I heard he got fired and went on to another dealership in town. I can guarantee you that I will not shop at this dealership or the one that hired this guy. More