Bob Caldwell Chrysler Jeep Dodge Ram - Service Center

Great customer service from start to finish. Everyone was really nice and took care of you. I’ll be returning to this dealership from now on. Everyone was really nice and took care of you. I’ll be returning to this dealership from now on. More

The service Department took care of the problems that I had identified as well as additional issues that were found. had identified as well as additional issues that were found. More

Todd is very nice. His service is very good. Although I almost wait three months for the special part. His service is very good. Although I almost wait three months for the special part. More

Good good good good good good good good good good good good good good good good good good good More

There was some confusion about having a loaner car available for me. However kevin, the service advisor and the service manager solve that problem. They were able to get the car in almost immediately available for me. However kevin, the service advisor and the service manager solve that problem. They were able to get the car in almost immediately and get the repair done right then rather than overnight. In the meantime I waited in a comfortable Lounge with coffee and snacks while I read. I'm very pleased with the work that was done and a creative solution More

Nice reps to work with and provide updates while waiting on you car oil change on you car oil change More

I’ve only had the pleasure of working with the service department. I give a good because of the awesome customer service. However, the process for getting recalls addressed seems a little unclear. Maybe department. I give a good because of the awesome customer service. However, the process for getting recalls addressed seems a little unclear. Maybe streamlining will help your customers not make unnecessary trips and will have the needed information prior to appointments.. I.e loaner cars, how long is the process etc.. More

Customer for life. Good people Consistent Down to business and fair Good place for basic and advanced service Good people Consistent Down to business and fair Good place for basic and advanced service More

Bob Caldwell - will get a definite excellent review from me. No question you went to “bat” for me and the result has been a car that lives up to the Jeep Organization. That speaks to Jeep, but I think more me. No question you went to “bat” for me and the result has been a car that lives up to the Jeep Organization. That speaks to Jeep, but I think more so to the dealership - Caldwell. It was apparent through the engine review process that Cody Mudd-Curtis truly had the customer(me!) at the focus of his attention. There were a lot of specific things to accomplish to make this fit the perimeters the corporate vision. No question - Cody kept us on track and you have a happy and more so - a grateful customer who will mention that fact often. From the courtesy staff through the completed process I will rave about your team. It did take longer than I anticipated but it worth it with a result that was complete. Thanks to team that needs recognition. Ron Johnson More

Went in for oil change, tire rotation and the check engine was illuminated. Todd ran it through the computer found the code and schedule a service. Very easy and straight forward. engine was illuminated. Todd ran it through the computer found the code and schedule a service. Very easy and straight forward. More