Bob Brown GMC Buick

Tracee Weiss is the reason we purchased with Bob Brown initially. Meeting her the first time she immediately displayed a genuine desire to help us. Her customer service is unlike what I have seen in the initially. Meeting her the first time she immediately displayed a genuine desire to help us. Her customer service is unlike what I have seen in the industry in quite some time. We will definitely work with her again. The management team was also very good to work with. We had a certain budget to adhere to and they did their best to meet our needs. We are very pleased with the dealership and especially Tracee Weiss. Chris Hewitt More

Dave Page in the service department was great to work with. We had a very negative experience with another dealer in town and sought out Bob Brown to help us repair our car before we headed out of town with. We had a very negative experience with another dealer in town and sought out Bob Brown to help us repair our car before we headed out of town for a family trip. He was able to get our Enclave in right away, set me up with a rental and had our car done almost a day earlier than he had promised! He has definitely won our business for service to our Buick. Even though it is a little bit of a drive it is certainly worth it! More

I was on my way home to Minneapolis, Friday, June 3rd from an 8 day fishing trip in Southern Iowa. I was pulling my boat and was anxious to get home. It was approx 12:30 PM when my 2002 GMC Sonoma star from an 8 day fishing trip in Southern Iowa. I was pulling my boat and was anxious to get home. It was approx 12:30 PM when my 2002 GMC Sonoma started to run hot and over heat. My brother was following me in another truck. I pulled off at the Bob Brown Dealership exit and made a phone call to your service department. I talked to Alex and he said bring her in. I pulled into the drive through where Alex and crew checked it out and let me know my radiator had went bad. I was told to park my boat in the back of the dealership and bring the truck back and they will get me in right away. Alex said it would be around 2-2 1/2 hours so my brother and I went across the street and had some lunch. We came back to the dealership waiting room and only sat for a short time when Alex came in and let me know it was all done. SWEET!!! It only took a little over an hour and a half. What could have been a very long and bad situation turned out awesome. Thanks to the outstanding service team you have I was able to get home at a decent hour and end my trip on a good note. Thanks for a great experience! Jay Harris More

Both Mike Bird & Cody was very professional and gave us inportant information about our new vehicle and our financing. Was impressed how Mike gave us very detailed information about the make-up of our us inportant information about our new vehicle and our financing. Was impressed how Mike gave us very detailed information about the make-up of our vehicle & how it was built. All went very smooth,. More

Andy is great to deal with. I trust him with the maintenance for both of my Cheverolet vehicles. He is always looking out for my best interest in keeping my vehicles in top shape. He is always ver maintenance for both of my Cheverolet vehicles. He is always looking out for my best interest in keeping my vehicles in top shape. He is always very honest about any repairs that may need to be done. Whenever I call he works at getting me appointment that works with my schedule. More

Andy Brecht went well beyond the traditional call of duty to help us with a very serious and expensive problem with our GM. He is a perfect example of what good customer service should be. I can not recommen to help us with a very serious and expensive problem with our GM. He is a perfect example of what good customer service should be. I can not recommend him enough and would not go anywhere else for any service on my vehicles. Ironically I had just purchased a different vehicle at this dealership, our 3rd, two weeks prior. Again, Bob Brown GMC is my "dealer for life" and everyone I talk to. Dave Duggan More

Lee and Cody were very helpful and professional to work with. I like this dealership a lot but I was not very happy with GMC due to their incentives and the cost. This was eventually all worked out with with. I like this dealership a lot but I was not very happy with GMC due to their incentives and the cost. This was eventually all worked out with Amos Keyes at GMC. Great experience....and I would definitely go back if I needed a car again. More

My husband and I started an extensive new car search, visiting many dealers to determine the make and model we wanted. We looked at everything from Mercedes Benz to Hyundai. We are USAA members and kne visiting many dealers to determine the make and model we wanted. We looked at everything from Mercedes Benz to Hyundai. We are USAA members and knew that once we found our car, it would be a very quick process. Tracee was very patient with us as we drove several Buicks over several days and we finally decided on the Regal. Cody made the financing painless and answered all our questions. He was very patient with us as we reviewed all our documentation. We feel that the Regal is an awesome value and the staff at Bob Brown made the experience fun. More

Information on vehicle was within 5 minutes of my online dealer inquiry--I was absolutely shocked at how fast the phone call came. Information response via several emails have been quick and thorough. A g dealer inquiry--I was absolutely shocked at how fast the phone call came. Information response via several emails have been quick and thorough. A great job overall! Thanks Kaylinn. Jon Kemmerer, Ely, IA. More

We were very pleased with our experience at Bob Brown GMC Buick in Ankeny. Cort Howard was friendly, knowledgeable and patient. We shopped other dealerships in Ankeny but found that the sales staff, the fa Buick in Ankeny. Cort Howard was friendly, knowledgeable and patient. We shopped other dealerships in Ankeny but found that the sales staff, the facilities and the product at Bob Brown were far superior to the competition. We are completely satisfied with our Acadia. More