
Bob Brown GMC Buick
Ankeny, IA

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Excellent Service Friendly, professional and courteous salesman and financing person. They both took time to explain everything so it was easy to understand but still Friendly, professional and courteous salesman and financing person. They both took time to explain everything so it was easy to understand but still a speedy process. More
I had been shopping for a Sierra Denali for about 4 months. I live near Kansas City and had been searching the country for the truck that I wanted. After finding a truck on the Bob Brown GMC website, months. I live near Kansas City and had been searching the country for the truck that I wanted. After finding a truck on the Bob Brown GMC website, I drove 4 hours to take a look at it. Tracee was fantastic to work with! I definitely felt like she went above and beyond to be helpful, friendly, and respect my time. I can confidently say that they had the best price, by a long shot, on vehicles within my search area (400 miles). And although I acted like I was being robbed (just like my grandpa taught me), I was shocked by the deal I got my on truck! Cody was also easy to work with. He was very thorough at explaining the finance paperwork and quickly processed the transaction. All in all it was a little over two hours from the time I arrived at the dealership until I was southbound on I-35 with my new truck. Thanks for the great service and the easy transaction. I am jealous that Ankeny has such a great GMC dealership and I will certainly make the 4 hour drive back to Bob Brown to buy from Tracee for my wife. You guys were AWESOME!! More
Ron did a good of explaining the products and let me know about all rebates available. All questions were answered. The staff at the dealership was very friendly. about all rebates available. All questions were answered. The staff at the dealership was very friendly. More
I had an exceptional experience with Bob Brown Auto and with Tracee specifically. She stuck to what I asked, she went out of her way to find what I was looking for, and service was fast and efficient. She with Tracee specifically. She stuck to what I asked, she went out of her way to find what I was looking for, and service was fast and efficient. She even gave us a tour of the service bay while we waited. I never felt pressured into buying, nor did I feel pressure to buy outside my specified range of affordibility. I told her where I wanted to be at and brought back to the table exactly that. How nice that felt to not feel pressure or guilt after buying a new vehicle. Between my husband and myself we have visited and bought 8 new vehicles throughout the last 15 years. This was by far the best experience we both have had in dealing with auto dealerships. More
Kendal was easy to work with and fun to get to know. He went above and beyond to help us find the perfect truck to suit our needs. We will be calling him when we are ready to trade in our other car and we went above and beyond to help us find the perfect truck to suit our needs. We will be calling him when we are ready to trade in our other car and we will recommend him to family and friends. More
I looked into a possible trade-in. Samantha responded to my email request the very next day with a text message, then a after our phone call an appointment was set with her and her Manager. Her tone, expert my email request the very next day with a text message, then a after our phone call an appointment was set with her and her Manager. Her tone, expertise, knowledge and mannerisms were very professional and kind! I would recommend a friend/family to Samantha of course!! Thank you for your help Sam :) Neathan More
They were very helpful with all aspects of our purchase and trade in. I felt the whole process from start to finish went very smooth. I would highly recommend this dealer to anyone. Cody did an excellent j and trade in. I felt the whole process from start to finish went very smooth. I would highly recommend this dealer to anyone. Cody did an excellent job explaining every document we needed to sign. More
Buying our 2011 GMC Canyon at Bob Brown GMC was a good experience and the quickest car deal I have ever made. Salesman was a pleasure to work with. experience and the quickest car deal I have ever made. Salesman was a pleasure to work with. More