Bob Brockland Buick GMC

I purchased 16 vehicles from Bob Brockland and 2 in 2024 but never again.. Called Brockland service at 8:30 am 11/26 and said car would not start. Per Ronnie had it towed in to shop at 10:30 am. Called ser but never again.. Called Brockland service at 8:30 am 11/26 and said car would not start. Per Ronnie had it towed in to shop at 10:30 am. Called service 4 times nobody answered left 2 messages. Finally about 11:30 am got call back from somebody other then service. Told them my car was towed in and asked for loner on the special package I purchased with car. She said no cars available. Called back at 4:15 pm to find out status of car. Again no one answed the first 4 calls. Finally got same lady who did transfer me to Ronnie the service tech I talked to that morning. He said my car was not there. Put me on hold for 10 minutes and again said my vehicle was not there. Tow truck driver called me at 10:30am and said he gave service my key. So I knew it was there. Called Bob Brockland who found my car right outside service. Told me and my wife on speaker phone they would get it in at 8 am 11/27 and see what's wrong. Don't here anything so call at about 3:30 pm for status of car and Ronnie says they are just pulling it in. Again took 3 calls to get someone in service to answer. They leave at 5 so no status. Finally got my car 12 pm 12/2 . 8 days and nothing wrong with car but bad battery. 8 days to change a battery. Had scheduled leaving for the winter 12/2. Had to cancel plans. Worst experience I have ever experienced in my life. Did not want any special treatment but if it takes 8 days to change a battery for a regular customer who has purchased 16 cars from them. I would never go back. Lost my car. Took 8 days to change a battery. No body answers phone. They don't live up to contract I had for loner. More

This was a pleasant car buying experience! They are very laid back and let us test drive the vehicle we were interested in several times, even letting us take it overnight. NO pressure whatsoe They are very laid back and let us test drive the vehicle we were interested in several times, even letting us take it overnight. NO pressure whatsoever. Moe stayed in contact with us and addressed all of our concerns.The whole team went above and beyond to meet our expectations. They are all very friendly. Highly recommend!! More

Just bought my first Buick and the guys at Brockland could not have made this deal any easier or faster. It was a seamless process and everyone was so nice and helpful! Would highly recommend. could not have made this deal any easier or faster. It was a seamless process and everyone was so nice and helpful! Would highly recommend. More

If you’re looking for a car dealer who can offer you great deals and the best customer service, then look no further than Bob Brockland Buick GMC. A special thanks to Moe & Chad for putting me in the tr great deals and the best customer service, then look no further than Bob Brockland Buick GMC. A special thanks to Moe & Chad for putting me in the truck that I wanted. I left feeling very sure of my purchase. I was confident that I got the best deal possible. Also thank you Nathan for helping me customize it and make it my own. Bob Brockland has always serviced my vehicle and I’m happy I finally had the privilege to purchase a new one from them. More

Great great great great great great great great great great great great great great greatest great great great great great greatest More

Brockland is dealer that can be trusted to do right by their customers. Highly recommend! their customers. Highly recommend! More

Friendly, fast customer service and knowledgeable sales team. I would recommend Brockland Buick for your next purchase. team. I would recommend Brockland Buick for your next purchase. More

Could have got a little better deal but it's fine. I wish they could have taken a little more off the price. I wish they could have taken a little more off the price. More

This is our second new car purchase from Brockland. Excellent follow up on all my questions. I highly recommend them. Excellent follow up on all my questions. I highly recommend them. More

Everyone was so helpful, knowledgeable and kind. It was very low stress and pressure from beginning to end. We knew what we were going look at and ending up leaving with it! It was very low stress and pressure from beginning to end. We knew what we were going look at and ending up leaving with it! More