Bob-Boyd Lincoln, Inc. - Service Center

Consistently great service Just an oil change & tire rotation, but as always, friendly, professional staff. Very clean facility, good coffee & always enjoy the cookies! It’s eas Just an oil change & tire rotation, but as always, friendly, professional staff. Very clean facility, good coffee & always enjoy the cookies! It’s easy to see that the staff here make the customer experience a high priority. More

Will be back for another Lincoln Brought my car in because of an oil leak. They took me back to have me look up to see where the problems were. Bad news. Guess I'll be back to look Brought my car in because of an oil leak. They took me back to have me look up to see where the problems were. Bad news. Guess I'll be back to look at another Lincoln. Have driven Lincolns since 1983. Service has been great. More

Truly great service department team I have been very impressed by the patience, professionalism and friendliness of the service staff at Bob Boyd Lincoln. They are unfailingly attentive I have been very impressed by the patience, professionalism and friendliness of the service staff at Bob Boyd Lincoln. They are unfailingly attentive and very good about following up and offering alternatives. I highly recommend the dealership if you're looking for great vehicles sold and maintained by great people. More

Collision Repair My 2015 Dodge Challenger was significantly damaged by a semi. The passenger side, from the side view mirror through the rear quarter panel was damage My 2015 Dodge Challenger was significantly damaged by a semi. The passenger side, from the side view mirror through the rear quarter panel was damaged. They were excellent to work with. They kept us informed of the status of the repairs and made sure that it was absolutely perfect when they returned it to me. The quality of the repair was outstanding. You can't tell the car was damaged in any way. They went above and beyond and made me feel comfortable through the entire process. I also had the opportunity to speak with the gentleman who detailed my car (I forget his name) and it was impressive to see someone who takes so much pride in his work!! Outstanding service on all levels!!!! More

I have a newer Honda that experienced some weather related damage, hail I believe but this was not confirmed as it happened when I left it at the airport when I was out of town. I initially attempted related damage, hail I believe but this was not confirmed as it happened when I left it at the airport when I was out of town. I initially attempted to get it fixed at the Honda store but the lead time was excessive. The adjustor made the initial estimate to fix the damage & I dropped the car off with Steve & Mike and was given a nice loaner car to use. The dealership found additional damage and got everything approved with my insurance company with my only involvement was a simple FYI phone call from their service department. I got my car back from Bob-Boyd in about a week and it looked better than when I bought it. Paint was a perfect match and the car was detailed like it was on the showroom. Mike went over the car with me and said I should bring it back in 30-45 days once the paint was well hardened and the would rub it out and wax it. Talk about customer service. Other dealers could learn a lot from Steve and Mike at Bob-Boyd!! More

I have been a Bob-Boyd customer for over 31 years and would not think of making a change. The sales team has always been very helpful, pricing was fair and the follow-up was always appreciated. I have would not think of making a change. The sales team has always been very helpful, pricing was fair and the follow-up was always appreciated. I have purchased many cars over the years and am sure I will in the future. The service department has always been super and I would recommend this dealership to any one. More