Bob Boast Volkswagen

Don't get service done here! I would give this dealership 0 stars if possible!!!! Purchased the extended maintenance warranty and did my part bringing my car in every 10,000 miles I would give this dealership 0 stars if possible!!!! Purchased the extended maintenance warranty and did my part bringing my car in every 10,000 miles. Part of this service is tire rotation. At 30,000 my two front tires are worn down to the wear bars and the back tires are brand new looking! Brought my car to two different independent tire stores and BOTH places said there was no way they were ever rotated. I took pictures of the tires and brought them to the service manager expecting them to at least pay for half of the cost of new tires. The manager pretty much called me a liar stating that his paperwork said they did it so they must have!!!!! I will drive the 40 minutes out of my way to go to Suncoast!! Make sure you check your car after you have it serviced here!!! More

Went there for 10K service on my 2014 Touareg. They forgot to put oil in my car. After driving a short distance I discovered the oil level was at the minimum level. I returned and discovered that They forgot to put oil in my car. After driving a short distance I discovered the oil level was at the minimum level. I returned and discovered that the technician had not put new oil in my car! The technician had gone home so another technician put oil in my car. This was after waiting 3 1/2 hours after being told it would take just 2 hours. The explanation I got from the service advisor was that sometimes its difficult to know how much oil to put in these new cars. Incredible! I will never go back to Boast Volkswagen in Bradenton, Florida and advise others to stay away as well. More

Thank you Jason Miller Today Jason did an amazing job in taking care of my 2011 CC. He explained to me what was wrong with it (and charge me the right price). I will highly Today Jason did an amazing job in taking care of my 2011 CC. He explained to me what was wrong with it (and charge me the right price). I will highly recommend Boast VW and Jason (service advisor). More

Fantastic customer service I have been to many car dealerships, and my experience at Bob Boast was leagues ahead of my experience elsewhere. They know how to treat customers rig I have been to many car dealerships, and my experience at Bob Boast was leagues ahead of my experience elsewhere. They know how to treat customers right. I did not feel pressured; they allowed me the time I needed to make my decision on which vehicle to lease. The entire process was painless because of how friendly and helpful Kevin and the sales manager were. I would absolutely recommend buying or leasing a car here, and I would do it again myself. More

Experience with James Clarke from Bob Boast Dealership Earlier we visited the Sarasota Dealership, where we found 2 cars we liked. However, we were unhappy with the salesman so we decided to stop in Brade Earlier we visited the Sarasota Dealership, where we found 2 cars we liked. However, we were unhappy with the salesman so we decided to stop in Bradenton. The approach was altogether different. We were immediately greeted by James Clarke, who began telling us about the various cars. He even sold us on the idea of a diesel turbo, which we had been unsure about. He displayed an easy, "can do" attitude with no pressure and lots of knowledge. When we got down to pricing, his first goal was finding out if we could find the car we wanted. He never once left us and his General Manager looked to see if another dealership had our ideal car. Once he confirmed that, he had our trade in analyzed and came up with $1,000 more than the previous dealership offered. The car that was available actually had a few more options on it, but they threw those in. The price they offered was generous and fair and most of all, we didn't feel like we had been beaten up. We then met with Ty, the finance person, who was knowledgeable and fun and willing to help. He also sold us on a maintenance plan, Xenon coating, mats, and sealant for the rag top. He told us about their maintenance department and assured us that I could drop the car off on my way to work and they could drive me to work while they service my car! Jim Clarke sold us the car but also their dealership family. Each person that assisted us that day worked synergistically to sell the car to us. It was obvious to us that they loved their product and their jobs, and were there to assist us in whatever we needed. The car was perfect when it was delivered to us and James did a wonderful job in showing us how to use all the bells and whistles for operation. James and Ty also worked with our insurance company to make certain that coverage lined up with safety features of the car. We are thrilled with the car and very comfortable with Bob Boast dealership, and especially, James Clarke. More

The dealership did everything to accommodate me, and all the personnel that were involved were extremely friendly, that's the reason that I have been dealing with this dealership for over 13 years. the personnel that were involved were extremely friendly, that's the reason that I have been dealing with this dealership for over 13 years. More

The sales rep. was very easy to deal with, and explained everything in detail. We went on a test drive, and David showed us all of the features we were interested in. everything in detail. We went on a test drive, and David showed us all of the features we were interested in. More

The review is for Russ as our sales person. He was a "5" for every category. He listened to our needs. He didn't sell us something we didn't ask for and he showed us many options. Russ was also able to "5" for every category. He listened to our needs. He didn't sell us something we didn't ask for and he showed us many options. Russ was also able to spend a great deal of time with us; we were there for three hours or more. But, the only thing we would change was our experience with the Financial Manager, Ty. He was abrupt and rude. So, the overall experience rating of the dealership went down to a "4" because we just didn't feel he was the professional that Russ was. When we went back for a follow up visit, he seemed must calmer and nicer. Someone must have said something to him about our negative reaction when we left the dealership that night. I hope other customers don't have to experience his rude, paper throwing attitude. If we didn't love the car and the experience with our Salesperson, Russ, we would have walked out of his office. This should be the easiest part of the sale, instead it was the most painful. Thanks to Russ at Bob Boast VW, we are happy Jetta owners. More

Been Doing Bussines With The Boast Family, For Over 40 Years And This Is Car #18 From Dealler Ship. GOOD JOB And Well Be Back Next Time Years And This Is Car #18 From Dealler Ship. GOOD JOB And Well Be Back Next Time More

We visited Bob Boast VW several months ago looking at used VWs. At that time we decided not to make a purchase. We were so impressed with Robert that when we decided it was time to "buy" we went back to used VWs. At that time we decided not to make a purchase. We were so impressed with Robert that when we decided it was time to "buy" we went back to Bob Boast to work with him. We live in Sarasota and have a local VW dealership but we didn't go there. We knew we had a choice, and we chose Bob Boast so we could work with Mr. Browning. He was professional, personable, and knowledgeable about the products. Last Saturday we decided to buy a new Gold TDI. Thank you Robert for making it happen! More