Bob Bell Chevrolet of Bel Air - Service Center

The service department is the best. They are very thorough and even took care of items that were covered under warranty. They worked with me to get my vehicle scheduled for required maintenance in a thorough and even took care of items that were covered under warranty. They worked with me to get my vehicle scheduled for required maintenance in a timely manner and answered all my questions. More

Workers are nice service department is great especially Kate she is always helpful.I am glad she is back Kate she is always helpful.I am glad she is back More

I would just like to thank a young lady in the service dept and a gentleman that helped me today. I had a bird nest in near my oil filter and they cleaned it out for me. Thank You so much ! A car fire avo dept and a gentleman that helped me today. I had a bird nest in near my oil filter and they cleaned it out for me. Thank You so much ! A car fire avoided ! More

Loose Lugnuts Sink Silverado Yesterday I picked up my Silverado from Bob Bell after an oil change and tire rotation. As I headed towards 95 South, my truck starts to vibrate viole Yesterday I picked up my Silverado from Bob Bell after an oil change and tire rotation. As I headed towards 95 South, my truck starts to vibrate violently and I pull over to see that the lug nuts on my rear passenger side wheel were not tighten and the wheel began to come off the vehicle. I called Bob Bell immediately and they sent someone to pick me up and asked me to leave my truck there and they would send a tow truck for it. I do not live in the state, and Ken Ehrhardt told me I could not take one of their loaners out of state to go home. They told me they would put me in a hotel and have my truck done first thing in the morning. Well I am writing this review from the front seat of the loaner vehicle where my dog and I slept last night. When I went to check in to the hotel they booked me, the hotel told me the credit card they dealer gave was not authorized as well as the hotel does not take dogs. The dealership obviously knew I had a dog as she was with me the entire time. So basically their service department is negligent to allow my vehicle to leave with loose lugnuts, as well as booked me a hotel room where I could not actually stay. This was the worst experience I have ever had and reinforced why we should all avoid dealerships like the plague. More

Excellent Service! I purchased a Chevy Sonic in December 2013 from Rob Fletcher. I absolutely love my car and highly recommend it. For the first time, I had a problem wi I purchased a Chevy Sonic in December 2013 from Rob Fletcher. I absolutely love my car and highly recommend it. For the first time, I had a problem with the car. I contacted Rob to see if he could help me get my car serviced. Rob helped me set an appointment right away. It turned out that the repairs were covered by my warranty and a recall! Everyone was very polite, professional, and very helpful. I am hoping to keep my Sonic for a long time. However, if I find I need a new car I will certainly purchase from Bob Bell. More

Service Department On October 26, 2017 I had an outstanding experience dealing with the Service Department at Bob Bell Chevrolet of Bel Air, Maryland. Specifically, I w On October 26, 2017 I had an outstanding experience dealing with the Service Department at Bob Bell Chevrolet of Bel Air, Maryland. Specifically, I want to compliment Service Advisor Katie Julian and Service Tech Bob Ajello. Both of them went above and beyond to make my service experience a very easy process. They were both courteous and professional. They are a real asset to the Bob Bell team. Thank you Katie and Bob. More