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Bob Bell Chevrolet

Balltimore, MD

3.9
166 Reviews
As the area’s top Baltimore Chevrolet dealer, Maryland drivers recognize that Bob Bell Chevrolet understands how important your vehicle is to you. Check out our extensive New Chevrolet Inventory and our Extensive Preowned / Used inventory. We have many vehicles under $15k! We are Maryland’s top destination for Chevrolet repair, Chevrolet service, Chevrolet parts and Chevrolet accessories. We have regularly updated service coupons so that our customers can save even more on maintenance and repairs. In addition we have a body shop / collision center. Discover unparalleled excellence at Bob Bell Chevrolet in Baltimore. Proudly serving Baltimore and surrounding areas, including Glen Burnie, Dundalk, Annapolis, Severna Park, Timonium.
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1 Kane St

Balltimore, MD

21224

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Showing 166 reviews

November 07, 2019

Poor shuttle service Took truck for recall don't ask for shuttle ride home won't happen next truck will be a Toyota service at jerrys a one More

by No
Customer Service
Recommend Dealer
No
Employees Worked With
They didn't say name
Nov 11, 2019 -

Bob Bell Chevrolet responded

Hello, thank you for bringing your concerns to our attention. We always want our customers to feel satisfied with the experience that we provide and I'm sorry to learn that this was not your experience with your recent visit to our dealership. We hate to think that we have lost a valued Bob Bell customer and we would like the opportunity to restore your faith in our dealership. If you are willing, please contact us. Thank you. - Bob Bell Chevrolet

Nov 11, 2019 -

No responded

Lip service

September 05, 2019

The Worst If I could give negative stars I would. Went here to get my Chevy looked at and they had me wait 3 hours! Customer service was horrible, the reception More

by Jakeytia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The receptionist
Sep 09, 2019 -

Bob Bell Chevrolet responded

Hello Jakeytia, thank you for taking the time to reach out and share your feedback with us. We’re sorry to hear that you felt misinformed or mistreated during your recent visit. We assure you that is never our intent. We’d love the opportunity to discuss your situation further, should you wish too. Please don’t hesitate to reach out. Thank you. - Bob Bell Chevrolet

July 12, 2019

Great Is was a good time, good service , I will recommend it thank you for all your help and your time , Thanks to Laura Galindo for all her services More

by Lucely2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Galindo
March 29, 2019

Don't Buy from Bob Bell On 17 January 2019 I bought a 2016 Scion iM from Bob Bell Automotive, 7900 Eastern Avenue, Baltimore, MD 21224-2125 for our daughter in her last year More

by Hornet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelia Downes
Apr 09, 2019 -

Bob Bell Chevrolet responded

Thank you for taking the time to reach out and share your feedback with us. We're extremely sorry to hear that your recent interaction with our team was anything less than five stars. We would like the opportunity to continue the conversation and work towards a resolution that both parties are happy with. If possible, we would ask that you reach out to Jason Henry our Used Car Manager - 410.633.9000 he has been made aware of your review and is expecting your call. We apologize for any inconvenience. - Bob Bell Chevrolet

December 09, 2018

treat you like you are important from the time you pull in the guys that get your vehicle ready to be serviced and the friendly and knowledgeable service advisor. Yvonne huhn was my a More

by siverado2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne huhn
Feb 19, 2019 -

Bob Bell Chevrolet responded

Thank you very much for taking the time to share your review with us! We appreciate the 5* and look forward to seeing you again!

October 06, 2018

Awesome service Both Matt Belt and Helen Sliderman are great. Both are friendly and courteous and they helped me and my wife drive away in a brand new Nissan Kicks. T More

by Jacksigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Belt and Helen Sliderman
July 14, 2018

Bob Bell has made a 180 degree turn since my last rating. If you read my previous reviews you'll see I'm not afraid to blast a dealer when it is due. In January 2018 I was again in the market for a new tru More

by ScubaSteveG67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Huhn and Jason Davis
August 04, 2017

Top Notch Company In today's market finding a trustworthy company and dependable service department is rare. I can't say enough about John Songer, who from start to f More

by Charlotte Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Songer
June 06, 2017

Perfection of service Bob Bell on kane street has got it right. Sales,service and knowledge. They strive for perfection and they obtain it. This was by far the best new car More

by Rev it up
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn A
June 02, 2017

Great Experience I was late arriving to by 8:30 am appointment, because I made the wrong turn and because of the rain. Upon arrival to the dealership, I was greeted b More

by Skylark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure at this time of anyone's names. I can't remember!
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