Bob Bell Chevrolet
Balltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 166 reviews
my passenger side rear view mirror needed to be replaced (glass only). $190.00 plus at Bob Bell. Went online at autozone and got it for $50.00. I don't know why Bob Bell thinks it can mark up its' price (glass only). $190.00 plus at Bob Bell. Went online at autozone and got it for $50.00. I don't know why Bob Bell thinks it can mark up its' prices over 300%. I've always been a Chevy guy but now I'm not so sure. Joe G. More
On July 19th. My 2018 Ford Focus oil filters was not tightened and lost all oil in engine. Lucky I gotto another mechanic before engine locked up tightened and lost all oil in engine. Lucky I gotto another mechanic before engine locked up More
Horrible experience!! Went through my employer’s perks at work and online buying experience only to receive a quote on line they refused to honor work and online buying experience only to receive a quote on line they refused to honor More
Everything was great from beginning to end. Joe Evans got the finance and Harrison did the paperwork I can't think of the gentleman who did the financial paperwork. the finance and Harrison did the paperwork I can't think of the gentleman who did the financial paperwork. More
A communication issue arose that hindered getting an update on my vehicle for an extended amount of time. This was expressed to me later with an apology. I Appreciate it. update on my vehicle for an extended amount of time. This was expressed to me later with an apology. I Appreciate it. More
The process was quick and easy. They even went the extra step to go to the dealership in Bel Air and bring me the car that I wanted. I will continue to buy my vehicles from Bob Bell Chevrolet Baltimore. Han step to go to the dealership in Bel Air and bring me the car that I wanted. I will continue to buy my vehicles from Bob Bell Chevrolet Baltimore. Hank was absolutely the best! More
Great experience. Such helpful people - sales associate Leroy went above and beyond to help me. Will recommend to everyone I know. It made my day and I am very pleased. Leroy went above and beyond to help me. Will recommend to everyone I know. It made my day and I am very pleased. More
I brought my 2016 impala from bob bell on Kane st. Recently my a/c evaporator core went up a car that only has 5500 miles on it. I call them ask about my warranty and if it was covered. I was told I h Recently my a/c evaporator core went up a car that only has 5500 miles on it. I call them ask about my warranty and if it was covered. I was told I have no manufactory warranty only a bumper to bumper warranty and a/c is not covered. I take it to mr. tire just to see what’s wrong with my a/c pay them 145 for them to tell me about the evaporator core gone bad and it’s going to cost me 1700 just to fix. I then go back to my paper work and see that I still have a manufactory warranty with my car and it’s covered under that. I call the next day talk to a William cole tell him my situation my name and what I was told by mr. tire. He then tells me if I have my car there then they should and need to fix it there. The way he said it and came off was very rude and unacceptable for him to speak to the customer that way and not just a customer to service but a customer that purchased my car from there and only let bob bell on Kane st work on my car. I was angry and requested that I speak to the manager about his actions and he replied, I am the manager. I had to make the appointment will him and I call back to ask if he was the manager like he said. He was a manager but he has a boss as well that I left a message asking him to call me about how I was treated with this whole situation, no call back and no follow up. Drop my car off they fix it under my warranty and tell me the mechanic put a hole in my dash. I pick my car up turn on my radio and the knob is broke as well. It’s been almost a month and I am losing patience with them about my car. Never again will I deal with them. Trying to support your local business go wrong. More