Bob Bell Chevrolet
Balltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I took my car to Bob Bell Kane Street, It took them four months to figure that it needs power module replaced. Once I was handed over vehicle, driver side window panel was not closed, Stick was not adj four months to figure that it needs power module replaced. Once I was handed over vehicle, driver side window panel was not closed, Stick was not adjusted, tire monitors were some how not work and oil stains inside vehicle. Within a month I was told my starter was mala functioning, another $1800, now withing week of that, check engine sign is own with oil pump pressure sign. They fix one thing and I see three more problems More
I have taken both of my vehicles there for oil changes and break work. On my last visit I ordered a set of new tires that was a Friday morning was told they would be there friday aftrnoon and car will be and break work. On my last visit I ordered a set of new tires that was a Friday morning was told they would be there friday aftrnoon and car will be ready that day; it took until Tuesday the following week to get my vechicle srerviced; they compt a rental but i still don't think it should have taken that long plus the women who I was dealing with kept changing her dates of completion. All in all I would use them again but I would wait until tires are on site before leving my car. More
My husband and I had a very good experience at Bob Bell of Baltimore. We had been looking for our vehicle and wanted a specific model with certain accessories at a price that was within our budget. Well do of Baltimore. We had been looking for our vehicle and wanted a specific model with certain accessories at a price that was within our budget. Well done and Thank you! More
I’ve been having my vehicle serviced at Bob Bell for 19 years, Mr. J. Jackson is my mechanic and as you can see I’ve been pleased with the work he does and Stacy’s an excellent representative. As long as t years, Mr. J. Jackson is my mechanic and as you can see I’ve been pleased with the work he does and Stacy’s an excellent representative. As long as they there I will continue to support Bob Bell. More
I am not one to usually lambast a business, but Bob Bell Chevrolet of Baltimore doesn't care about its return customers. I needed a truck which they have, but they lied, saying it was sold "two hours ago!" Chevrolet of Baltimore doesn't care about its return customers. I needed a truck which they have, but they lied, saying it was sold "two hours ago!" The truck was still there the following day. So I had a friend called to see if it was still available. They tell my friend that the car is still available and parked right out front. So we call back, and they then tell us the Sales Manager is personally purchasing the truck for himself. Then they made an appointment for my friend to see it after saying the GSM was buying it. Nothing is more frustrating to me then being lied. Just be honest if you don't want to sell the truck to someone or transfer it. No one likes this kind of sale tactic. Sadly, I never thought I would see the day they would do that to a repeat customer. I'll take my business elsewhere. More
They customized my deal to specifically fit me . It was a smooth process to getting everything done. Would recommend to the next guy! It was a smooth process to getting everything done. Would recommend to the next guy! More
Will never buy here again, and don't recommend anyone else. Directly from their website " We believe in market value pricing, all vehicle in inventory. We do not mark them up to mark them down." Those else. Directly from their website " We believe in market value pricing, all vehicle in inventory. We do not mark them up to mark them down." Those words are listed under all the cars online. So i bought a car yesterday, and asked can i purchase this for MSRP. I said im do not want to be paying dealer mark up. Im willing to MSPR. They said yes come on in. So they tell me MSRP, freight, and tax. For common knowledge freight is already included in MSRP, so original thought is cool MSRP and tax were solid. WRONG, You get in to finance and see that their double charging you freight!!! Will the double charge is additional dealer markup. This is a very dishonest dealer ship that doesn't care for their customers. If it wasn't for i had moved everything over to the new vehicle while we were waiting I would have walked away. If your buying pay attention to your number, they will pull the old cloak and dagger and then stab you in the back. Sales person was great, he forced to do what he told. Sales manager unprofessional, lack of communication and tries to play stupid when you call then out,. Lesson learned. Highly recommend you not buy from this dealership. I was going to buy two vehicle from them until the knife in the back came along. Run from them More
Jamie Christopher and staff are AWESOME. . They have always taken care of me since day one and I’m thankful… . They have always taken care of me since day one and I’m thankful… More
Everything was good about my visit only thing was that they didn't have the car I really wanted but I will be checking back in with them and if they get what I want it will be a done deal. they didn't have the car I really wanted but I will be checking back in with them and if they get what I want it will be a done deal. More