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Bob Bell Chevrolet

Balltimore, MD

3.9
166 Reviews
As the area’s top Baltimore Chevrolet dealer, Maryland drivers recognize that Bob Bell Chevrolet understands how important your vehicle is to you. Check out our extensive New Chevrolet Inventory and our Extensive Preowned / Used inventory. We have many vehicles under $15k! We are Maryland’s top destination for Chevrolet repair, Chevrolet service, Chevrolet parts and Chevrolet accessories. We have regularly updated service coupons so that our customers can save even more on maintenance and repairs. In addition we have a body shop / collision center. Discover unparalleled excellence at Bob Bell Chevrolet in Baltimore. Proudly serving Baltimore and surrounding areas, including Glen Burnie, Dundalk, Annapolis, Severna Park, Timonium.
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1 Kane St

Balltimore, MD

21224

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Showing 166 reviews

August 03, 2023

Not much selection when looking for a affordable priced 1st car. Salesman was knowledgeable of cars available More

by Andrews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Simancek
Aug 09, 2023 -

Bob Bell Chevrolet responded

Hello Andrews, Bob Bell Chevrolet appreciates you taking the time to share this important feedback with us. Although you had an overall positive experience, please consider contacting us so that we can rectify the issue. We appreciate your business. - Bob Bell Chevrolet

April 20, 2023

I took my car to Bob Bell Kane Street, It took them four months to figure that it needs power module replaced. Once I was handed over vehicle, driver side window panel was not closed, Stick was not adj More

by Syed
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
Apr 27, 2023 -

Bob Bell Chevrolet responded

Hello Syed, thank you for bringing your concerns to my attention. We always want our customers to be satisfied with the services we complete on their vehicles, and I'm sorry to learn that this has not been your experience. Our service department at Bob Bell Chevrolet of Baltimore continuously strives to provide the best possible experience to all of our customers. If you are interested in discussing this further, please consider contacting me at your earliest convenience. - Tom Godfrey

Apr 27, 2023 -

Syed responded

I have dropped my vehicle at dealership again on Monday, since then I am calling for update but, left messages and no response or update. It seems like I am getting punished for purchasing a vehicle at BobBell and paying it off responsibly

March 16, 2023

I have taken both of my vehicles there for oil changes and break work. On my last visit I ordered a set of new tires that was a Friday morning was told they would be there friday aftrnoon and car will be More

by lanis502002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Mar 22, 2023 -

Bob Bell Chevrolet responded

Hello, thank you for bringing your concerns to my attention. We always want our customers to be satisfied with the services we complete on their vehicles, and I'm sorry to learn that this has not been your experience. Our service department at Bob Bell Chevrolet of Baltimore continuously strives to provide the best possible experience to all of our customers. If you are interested in discussing this further, please consider contacting me at your earliest convenience. - Tom Godfrey

March 02, 2023

My husband and I had a very good experience at Bob Bell of Baltimore. We had been looking for our vehicle and wanted a specific model with certain accessories at a price that was within our budget. Well do More

by frasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick Carmichael and Dave Kirn, Heather Graham
Mar 03, 2023 -

Bob Bell Chevrolet responded

Hello Frasha, thank you for taking the time to share your recent experience with our dealership. We look forward to working with you again in the future. Have a great day! - Bob Bell Chevrolet

February 28, 2023

I’ve been having my vehicle serviced at Bob Bell for 19 years, Mr. J. Jackson is my mechanic and as you can see I’ve been pleased with the work he does and Stacy’s an excellent representative. As long as t More

by smoothrides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson
Mar 01, 2023 -

Bob Bell Chevrolet responded

Hello, thank you for taking the time to share your recent experience with our dealership. We look forward to working with you again in the future. Have a great day! - Bob Bell Chevrolet

October 18, 2022

I am not one to usually lambast a business, but Bob Bell Chevrolet of Baltimore doesn't care about its return customers. I needed a truck which they have, but they lied, saying it was sold "two hours ago!" More

by Markaphillips1984
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Bob Bell Chevrolet responded

Hello Mark, thank you for bringing your concerns to my attention. We always want our customers to be satisfied with our dealership and I am sorry to learn that this has not been your experience. If you would like to continue this conversation, please contact me at 410-633-9000 or gcuff@bobbell.com, as your satisfaction is of utmost importance to us. - George Cuff

August 14, 2022

They customized my deal to specifically fit me . It was a smooth process to getting everything done. Would recommend to the next guy! More

by Jamesblackwell1516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaurav Shrestha, Heather Graham
Aug 18, 2022 -

Bob Bell Chevrolet responded

Hello James, thank you for taking the time to share your recent experience with our dealership! We look forward to working with you again in the future. Have a great day! - Bob Bell Chevrolet

August 07, 2022

Will never buy here again, and don't recommend anyone else. Directly from their website " We believe in market value pricing, all vehicle in inventory. We do not mark them up to mark them down." Those More

by firefighterjr41
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Aug 08, 2022 -

Bob Bell Chevrolet responded

Hello, Bob Bell Chevrolet appreciates you taking the time to share this important feedback with us. We always want our customers to be satisfied with our dealership, and we are sorry to learn that this has not been your experience. If you would like to continue this conversation, please contact us at your earliest convenience to discuss your concerns, as your satisfaction is of utmost importance to us. Thank you

July 05, 2022

Jamie Christopher and staff are AWESOME. . They have always taken care of me since day one and I’m thankful… More

by carolcoleburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie CHRISTOPHER (Service Depart), Bill Nelson, Gaurav Shrestha, Tony Simancek, Heather Graham
Jul 06, 2022 -

Bob Bell Chevrolet responded

Hello Carol, thank you for taking the time to rate us! We appreciate your business and look forward to working with you again in the future. Have a great day! - Bob Bell Chevrolet of Baltimore

May 23, 2022

Everything was good about my visit only thing was that they didn't have the car I really wanted but I will be checking back in with them and if they get what I want it will be a done deal. More

by Bj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Bob Bell Chevrolet responded

Hello BJ, thank you for taking the time to rate us! We look forward to working with you in the future. Have a great day! - Bob Bell Chevrolet

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