Bob Allen Ford - Service Center

Service and recall work Mark Dale did an excellent job addressing my needs. He was very professional and delivered on his commitment. He kept me updated as well. I also appre Mark Dale did an excellent job addressing my needs. He was very professional and delivered on his commitment. He kept me updated as well. I also appreciated the shuttle service More

Warranty Chase Meier’s has always done an excellent job in taking care of me when I bring my Truck in for service. He always cheerful and knowledgeable Chase Meier’s has always done an excellent job in taking care of me when I bring my Truck in for service. He always cheerful and knowledgeable More

Always Awesome!! I am once again pleased that my service exceeded my expectations. Getting ready to purchase a new vehicle... someone asked if I was going to “shop ar I am once again pleased that my service exceeded my expectations. Getting ready to purchase a new vehicle... someone asked if I was going to “shop around?”... My answer; “can’t think of a reason to...”. More

Good Service Experience Great people and a clean beautiful facility make Bob Allen Ford the place for service. They always handle servicing your vehicle in a professional, p Great people and a clean beautiful facility make Bob Allen Ford the place for service. They always handle servicing your vehicle in a professional, proficient manner. More

Honest respair. It took a long time to complete the repairs because parts had to be ordered and I understand that and I am not disappointed or upset about that at all It took a long time to complete the repairs because parts had to be ordered and I understand that and I am not disappointed or upset about that at all. I also appreciate an honest dealership repair service. I have always been given honest recommendation on repairs or service that were needed and not needed. This 2004 Mercury Grand Marquis, I bought from your dealership in 2013 has been one of the best cars I have owned. It only had a little over 39,000 on it. More

good service Done in a good time. Good service and appreciate being called if need approval to do other items that need service. Friendliness of dealership employ Done in a good time. Good service and appreciate being called if need approval to do other items that need service. Friendliness of dealership employee. More

Good job! Mark Dale was extremely helpful and professional! I came in for a 5000 mile checkup for our 2017 Ford Escape and to fix both the wipers and phone hook-up. Mark Dale handled all very efficiently and w I came in for a 5000 mile checkup for our 2017 Ford Escape and to fix both the wipers and phone hook-up. Mark Dale handled all very efficiently and with a great deal of courtesy. More

Wowser of a car! Our 2018 Explorer is loaded with power, unbelievable comfort and class! Who could ask for anything more?! Take one for a test drive, you won’t be di Our 2018 Explorer is loaded with power, unbelievable comfort and class! Who could ask for anything more?! Take one for a test drive, you won’t be disappointed! More

My 2010 Escape I purchased my 2010 Escape at Bob Allen. I have used the dealership for all my vehicle maintenance needs since my purchase. Through the years since I purchased my 2010 Escape at Bob Allen. I have used the dealership for all my vehicle maintenance needs since my purchase. Through the years since, Bob Allen's Service Department's reliability and high quality service delivery have consistently earned my trust and support. More

Peace of Mind Recently, on my 2016 Ford Edge, I received a message on my display which read, "System off. Battery saver on". This concerned me since my vehicle is n Recently, on my 2016 Ford Edge, I received a message on my display which read, "System off. Battery saver on". This concerned me since my vehicle is not very old at all so I called Bob Allen to see if I could bring it in. I spoke with Josh in the service department and explained my problem and he said to bring my vehicle in and they would assess the battery to see if there were any problems. There was one problem though ... I was just getting ready to have a major surgery that was going to lay me up for a couple of weeks and I was stressing about how to get my vehicle in and looked at amongst everything else I needed to do prior to my surgery. Well, Josh at Bob Allen came through BIG TIME for me. He got my car in to be looked at, arranged to have a courtesy car drop me off and pick me up, and made sure I had my vehicle back in time to make a required doctor's appointment. Josh gave me peace of mind in what could have been a very stressful situation for me and for that I thank him and all of the Bob Allen employees that made it happen. THANK YOU! More