Bob Allen Ford - Service Center

Service They tell you how long you will have to wait and they are pretty accurate even when it may not be what you want to hear. They tell you how long you will have to wait and they are pretty accurate even when it may not be what you want to hear. More

Service The service was outstanding and prompt. My only question was why the brakes were not checked when I requested a 25000 mile service per the letter I re The service was outstanding and prompt. My only question was why the brakes were not checked when I requested a 25000 mile service per the letter I received from Ford. My car, a 2010 Mercury Milan with 20644 miles, has only been serviced by Bob Allen Ford since it was new in 2010, and I intend to keep it that way. More

A+ Service Adviser and Diagnosis Spot On As a Ford owner since 1991 I've often driven my SUV's to high mileage... and always found great life and quality in Ford products. This particular veh As a Ford owner since 1991 I've often driven my SUV's to high mileage... and always found great life and quality in Ford products. This particular vehicle for this review was an Expedition EL King Ranch, circa 2008 that is still going strong at 235,000 miles. Part of my lifetime loyal Ford experience has been having great service and relationship with a dealer. In my case this week, I entered with an unknown front end situation and came away exceptionally happy with the diagnosis, work and foremost the spirit of the team at Bob Allen Ford. Chase Meier, my Service Adviser, explained clearly and even with empathy for the higher priced work needed, worked to put the service plans together in a helpful way. The price was still very fair for what was needed. So I came away with continued enthusiasm for Ford and the team at Bob Allen Ford Service Department. Special Thanks to Chase and the Leadership at the Bob Allen family of dealerships. I had previously had an above and beyond extra effort story with their awesome Ottawa KS location and service team. More

2014 Ford Focus I took my daughters car in to get a check up before she went to school. They looked it over did an oil change and made sure it was good to go for her I took my daughters car in to get a check up before she went to school. They looked it over did an oil change and made sure it was good to go for her college experience!! Great experience!!! More

Caring service and response. Service Department goes beyond expectations Lee has built a great team, they listen and respond to your needs and when upselling always discuss a prod Service Department goes beyond expectations Lee has built a great team, they listen and respond to your needs and when upselling always discuss a product or service that benefits the customer. I always prefer to work with Shane Rentfro! More

Service Excellent service on time and close followup between Jason and I. I like the Quick lube drive up service and washing the car afterwards before I leav Excellent service on time and close followup between Jason and I. I like the Quick lube drive up service and washing the car afterwards before I leave. More

Regular Service Jason was friendly and took care of my service needs. The car was ready when I requested. And I had another enjoyable ride in the shuttle with Larry. Jason was friendly and took care of my service needs. The car was ready when I requested. And I had another enjoyable ride in the shuttle with Larry. More

Awesome I have bought two cars from this dealership and each time was a great success and they are keeping my car serviced every time. Very friendly everybody I have bought two cars from this dealership and each time was a great success and they are keeping my car serviced every time. Very friendly everybody there More

Fast and friendly Any time you pull into a place to have work done and you are met with a friendly smile and welcome, it made me want to return. Any time you pull into a place to have work done and you are met with a friendly smile and welcome, it made me want to return. More

Bob Allen Ford The Bob Allen Ford team took care of my tire and serviced my vehicle as expected. Vehicle was towed in a timely manner by Ford Roadside Assistance. The Bob Allen Ford team took care of my tire and serviced my vehicle as expected. Vehicle was towed in a timely manner by Ford Roadside Assistance. Great experience. More