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Bob Allen Ford - Service Center

Overland Park, KS

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225 Reviews

225 Reviews of Bob Allen Ford - Service Center

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October 24, 2017

Polite, professional, punctual, personable! See above; polite, professional, punctual, personable. too early to rate the effectiveness of repair. Consideration of my tight schedule was probabl More

by V. Evans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Ross
October 22, 2017

Oil change and tire rotation The service was done in good time and the service people were very helpful in explaining my questions. I had oil change and tire rotation. More

by howe66202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Pankrez
October 21, 2017

quick service while I waited Routine maintenance was performed quickly while I waited in the customer area with TV and Coffee and comfortable chairs. Clean dealership with frien More

by jf123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Pankrez
October 21, 2017

HelpfulGent Good job changing oil and lubricating doors I s did not make appointment so that made me wait longer Thani hoped for agent did order a part that I wi More

by Maxi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Logan key
October 17, 2017

Good people in the service department Very helpful. Service is a little slower than a fast change company but worth the wait. I like that I don't have to call ahead. They don't recommen More

by Mark Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Pankrez
October 17, 2017

Necessary oil change We left our Escape for an oil change. They listened to what we wanted and car was ready when promised. We were pleased with our experience. More

by Fordusers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2017

Jason Hensley is the best! My experiences with Bob Allen have been excellent and easy. Much of this is due to the care and expertise of Jason Hensley. I will always, when poss More

by Scott71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2017

above and beyond expectations Bob Allen Ford's Service Department is at the top of the reasons my family buys and has our vehicles serviced at Bob Allen. Over the last 30 years, w More

by fishing for pike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Linville
October 14, 2017

The Works & more Brought my 2014 FX4 in for The Works service and the tech found a couple other issues that Curtis took care of at no charge. Great people to work wit More

by FX4-ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2017

Could have been really bad I originally went in for new brakes and an oil change. While he was test driving my Focus, after replacing the brakes, the mechanic heard a sound that More

by MarBar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With