225 Reviews of Bob Allen Ford - Service Center
Wxceptional Service The service department as ususal, reviewed all lthe check points and expalined what needed to be done besides the works service package. I would rec The service department as ususal, reviewed all lthe check points and expalined what needed to be done besides the works service package. I would recommend them to anyone who is looking for a car new/used to purchase and service for any make of car regardless of where they purchased. More
Recall Repairs I had a great experience with this dealership! Each person I communicated with was friendly and emails were returned very promptly. My car was fixed q I had a great experience with this dealership! Each person I communicated with was friendly and emails were returned very promptly. My car was fixed quickly and they even washed the exterior before I picked it up. That was a nice surprise! I will definitely return to Bob Allen Ford for future repairs and sales. More
Quick Tire Repair I unexpectedly discovered a screw stuck in my tire on Saturday morning. I drove to Bob Allen Ford and within an hour had the tire repaired and nitrog I unexpectedly discovered a screw stuck in my tire on Saturday morning. I drove to Bob Allen Ford and within an hour had the tire repaired and nitrogen reinstalled. I was on my way again very quickly. Thanks again Bob Allen Service Department. More
Just purchased a ford truck at metro will be bringing it he The advisor answered everything I had asked I was pleased with the service I got .The price I was charged I wish there were more discounts but overall The advisor answered everything I had asked I was pleased with the service I got .The price I was charged I wish there were more discounts but overall I was happy More
First time service Appreciated being seen that day and getting new tires and oil change. Mark went over options And was very helpful. Tires have a rebate and free rotati Appreciated being seen that day and getting new tires and oil change. Mark went over options And was very helpful. Tires have a rebate and free rotations. Was a very pleasant experience! More
Regular Maintenance Shane Rentfro was the service advisor who helped me with my maintenance request. Since I waited for my car to be completed, he kept me informed along Shane Rentfro was the service advisor who helped me with my maintenance request. Since I waited for my car to be completed, he kept me informed along the way of how much time was left before they would be done. Service completed as requested. More
Clutch, water pump, rear seal Don was friendly, polite and very helpful. He listened patiently to my frustrated description of the problem and after a short wait, he informed me o Don was friendly, polite and very helpful. He listened patiently to my frustrated description of the problem and after a short wait, he informed me of what needed to be done and that they would start immediately. I received phone calls at home keeping me abreast of the progress. The work was completed in a single day. Many thanks....oh yes...washed the car also ! More
great I always have great service and everyone is very friendly. Work is done quickly and always get my truck washed. I always get The Works and am told if I always have great service and everyone is very friendly. Work is done quickly and always get my truck washed. I always get The Works and am told if there is a problem that needs to be addressed. More
Great Communication and Done On Time You gave me a detailed estimate and worked with my schedule. You kept in communication with me about the status and progress of the work. You were d You gave me a detailed estimate and worked with my schedule. You kept in communication with me about the status and progress of the work. You were done exactly on time (as scheduled) and exactly at estimate. More
Great service Fast and efficient. Staff was very helpful and pleasant. Was able to make appointment by text, which was great for me. Was even given a loaner car, Fast and efficient. Staff was very helpful and pleasant. Was able to make appointment by text, which was great for me. Was even given a loaner car, since they did some recall work. More