Bob Allen Ford - Service Center

15000 mile service I made the service appointment with Mark the day before. He is always welcoming and courteous when I arrive for the service. He promised the service I made the service appointment with Mark the day before. He is always welcoming and courteous when I arrive for the service. He promised the service to be done in 90 minutes but it was done in one hour. He explained the needs for future service and gave me a full report. More

all my regular maintenance and recall notices The service received was very satisfactory without excessive waiting time. My last two vehicles have been purchased at Bob Allen's and have had all my The service received was very satisfactory without excessive waiting time. My last two vehicles have been purchased at Bob Allen's and have had all my service work done there without complaints. More

Attention to Detail I needed a head lamp replaced and a couple of other items investigated. Curtis was avgreat listener but also helped by asking some questions to clari I needed a head lamp replaced and a couple of other items investigated. Curtis was avgreat listener but also helped by asking some questions to clarify what I was experiencing. The work was completed extremely quickly and at a very reasonable price. More

Efficient and Timely Maintenance I brought my vehicle in for regular maintenance ("The Works" package). I arrived around 8:15 and was finished by 10:00am. I asked to have the servic I brought my vehicle in for regular maintenance ("The Works" package). I arrived around 8:15 and was finished by 10:00am. I asked to have the service technician pay special attention to the battery, as my car has been hesitating on startup the last couple of weeks. Everything checked out fine (though the car is still hesitating on startup). Only 2 small item to improve - I haven't been in the service area since they changed the way the process works. I used to check out/pay the person who checked me in and this has changed. I think the new process is more efficient but it wasn't explained to me. Also I didn't receive the vehicle report card from Curtis when I was paying the Cashier. However, she was very helpful and made sure I got a copy of the report card on my way out. All-in-all, a very good experience. And I think the new process is more efficient. More

Very pleasant experience I was kept up dated in the progress of my repairs, maintenance and recall even though it too two days. I appreciate their professionalism and thoroug I was kept up dated in the progress of my repairs, maintenance and recall even though it too two days. I appreciate their professionalism and thoroughness. More

Awesome Collision Repair They went above and beyond to fix a minor probelm with my vehicle. Several other places were going to force me to have some additional cosmetic repair They went above and beyond to fix a minor probelm with my vehicle. Several other places were going to force me to have some additional cosmetic repairs that they did not not. They got the job done for $250 ish vs the $1900 bid from somewhere else. More

Repairs to F-150 from a non-moving accident I am a fan of Bob Allen Ford for many years and their Collision Center has done various repairs over the years for me and my Co. I have always come I am a fan of Bob Allen Ford for many years and their Collision Center has done various repairs over the years for me and my Co. I have always come away with excellent work and they are Nationwide Premium repair center. The Sales staff at Bob Allen has always been very fair and found me excellent deals. I always recommend this dealership at any opportunity I am given........Tks again for fixing my vehicle in a timely and professional manner....... Dave Bertuglia, Owner Grayling, Inc. More

Great Service As always, this dealership provides great service. I had an issue with my new truck and they were able to diagnose it and repair it quickly. Thank you As always, this dealership provides great service. I had an issue with my new truck and they were able to diagnose it and repair it quickly. Thank you! More

Great service as usual Great communication about the issue that was being addressed, options provided, and tentative arrangements were made. There shouldn’t be a minimum nu Great communication about the issue that was being addressed, options provided, and tentative arrangements were made. There shouldn’t be a minimum number of words required for this space More

Escape Service Always an easy process when bringing my Escape to get serviced. Never a problem getting it in. Staff is always professional and nice. Shuttle service Always an easy process when bringing my Escape to get serviced. Never a problem getting it in. Staff is always professional and nice. Shuttle service to work is an added bonus. More