Bob Allen Ford

Friendly and Professional The staff at Bob Allen Ford were friendly and helpful during my car search. They made my lease experience positive, and they did not pressure me into The staff at Bob Allen Ford were friendly and helpful during my car search. They made my lease experience positive, and they did not pressure me into a quick decision. Getting to test drive my future vehicle for several days was very helpful in making my final decision. More

Made my car purchase easy. I bought a 2019 Mustang GT. The whole process was very easy and everyone was friendly and professional. They explained the different choices and ser I bought a 2019 Mustang GT. The whole process was very easy and everyone was friendly and professional. They explained the different choices and services so I was confident in my decisions. More

Astounding service Very knowledgeable and first-hand experience. Was able to get me in and out within reasonable time during High service times. I'll return here for fut Very knowledgeable and first-hand experience. Was able to get me in and out within reasonable time during High service times. I'll return here for future services. More

Service for replacing my battery for my Ford500was excellent John was an excellent service manager, and change of battery was promptly done. Richard Carlson P,S. The atmosphere at Bob Allen Ford is always fri John was an excellent service manager, and change of battery was promptly done. Richard Carlson P,S. The atmosphere at Bob Allen Ford is always friendly. More

Very good Time estimate was accurate, furniture in waiting area needs replacement - bad. Coffee machine was a welcome item, also refrigerated water was welcome. Time estimate was accurate, furniture in waiting area needs replacement - bad. Coffee machine was a welcome item, also refrigerated water was welcome. Magazine selection a little limited. More

There’s always something Great service but didn’ t apply my coupon for works package. Please tell me how I remedy this. Also, I make sure I don’ t work with younger scv person Great service but didn’ t apply my coupon for works package. Please tell me how I remedy this. Also, I make sure I don’ t work with younger scv persons,. There is always some major issue But Derek always looks out for me and has helped in emergency situations. Appreciate greatly. More

Exceeded Customer Expectations Darryl is an excellent person to work with. He is very knowledgeable and helped me narrow down my selection to a perfect vehicle for my college age so Darryl is an excellent person to work with. He is very knowledgeable and helped me narrow down my selection to a perfect vehicle for my college age son. Darryl was a very good listener and he was able to address every one of my questions and concerns. In addition, please extend my compliments and appreciation to Devin Wiegers for her good communication work via the internet. Also, the other team members who got that vehicle detailed and ready. Absolutely outstanding service work. Five Stars (*****). You folks certainly earned this positive feedback. Highest regards, Don Kelley More

Used Car Buyer Darryl was a pleasure to work with again. Everyone at the dealership was very friendly and willing to help out. We were pleasantly surprised that we Darryl was a pleasure to work with again. Everyone at the dealership was very friendly and willing to help out. We were pleasantly surprised that we got to take the car home the same day. More

Excellent Customer Service The work was done in a timely fashion, with explanation as to what needed to be done and what was not immediately necessary. Always a good experience The work was done in a timely fashion, with explanation as to what needed to be done and what was not immediately necessary. Always a good experience! More

Good car buying experience This is the 4th vehicle that our family has purchased from Bob Allen Ford. Daryl Woodard is our salesmen. He is incredibly knowledgeable about the v This is the 4th vehicle that our family has purchased from Bob Allen Ford. Daryl Woodard is our salesmen. He is incredibly knowledgeable about the vehicle and the inventory. The business manager was helpful in selecting the extended warranty coverage. My only comment regarding improving would be the time that is takes to negotiate the price. I felt that there was an extended period of waiting for the pricing on the vehicle. We were there from 3:00pm to 7:15pm on a Saturday and still wasn't able to complete the paperwork. We had to return on Monday for an hour to complete the transaction. I know that we will be handled well post sale, too. We have been very pleased with the service department with our previous vehicles. More