Bob Allen Ford
Overland Park, KS
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 489 reviews
Jake welcomed me at Bob Allen Ford with a friendly smile. My recent car search has been everything but successful until I visited Jake. He knew exactly what kind of car I was looking for. My experience at th My recent car search has been everything but successful until I visited Jake. He knew exactly what kind of car I was looking for. My experience at the dealership was a 10 out of 10. I would recommend Jake and Bob Allen Ford to everyone! More
I have personally bought 3 vehicles from Dylan and Bob Allen Ford. I could not be happier. Dylan is as professional as it gets. He is honest, caring, and just wants people have a great experience from the Allen Ford. I could not be happier. Dylan is as professional as it gets. He is honest, caring, and just wants people have a great experience from the time they walk in the doors of Bob Allen to when they leave. I will never buy another vehicle from anyone else. When my wife and I felt like there was no way we could afford the right car for our family, he worked tirelessly to find the perfect car for us, within our budget. God bless you Dylan! More
Jake was a nice, respectful, and patient salesman. Closing was a quick, easy process. Paperwork was accurate. Closing was a quick, easy process. Paperwork was accurate. More
Mason did a great job! My daughter loves her new Bronco Sport and we were happy with the buying experience… My daughter loves her new Bronco Sport and we were happy with the buying experience… More
Have been looking for a used Jeep the pasts few weeks in the great KC area for our son (only to lose out to them as they were already purchased). Once we located the Jeep at Bob Allen, Trevor was quick, pr the great KC area for our son (only to lose out to them as they were already purchased). Once we located the Jeep at Bob Allen, Trevor was quick, professional, and courteous in helping us quickly move forward with the purchase of a 2017 Jeep Wrangler Sahara with less than 27,000 miles on it. The entire process was quick and flawless as our son was able to drive away with the Jeep in a very reasonable time this past Saturday. Highly recommend going to see Trevor. More
My car buying experience with Jake and Bob Allen Ford was nothing short of phenomenal. From the moment I walked into the dealership I was greeted with a friendly smile and respectful approach. He took time t nothing short of phenomenal. From the moment I walked into the dealership I was greeted with a friendly smile and respectful approach. He took time to understand my needs and budget and found basically a perfect match for me. Great experience and I feel like those are rare to find sometimes in this industry! More
Service department lacks basic customer service attitude. If you're ok waiting around for 10 minutes in front of 5 people before one bothers to look up from their monitor to greet you, you'll like it. I don' If you're ok waiting around for 10 minutes in front of 5 people before one bothers to look up from their monitor to greet you, you'll like it. I don't. They also expect you to somehow know about numerous preferences they expect from you as a customer when showing up with your vehicle. More
We went to bob allen after a horrible experience at another dealership. It was so refreshing to sit down with a non pushy salesman- D was so nice and worked very hard for us to get the best deal. The f another dealership. It was so refreshing to sit down with a non pushy salesman- D was so nice and worked very hard for us to get the best deal. The finance gentleman we worked with as well was so helpful. He made sure we knew all the information throughly and even through in a free tint on our windows. Definitely glad we stopped by. More
Had car trouble while visiting in Overland Park and made an appt with service here. Brought it in the night before because appt was early the next morning. Called to check to see if they had diagnosed the p an appt with service here. Brought it in the night before because appt was early the next morning. Called to check to see if they had diagnosed the problem at 10 am and they had not. Promised to call me as soon as they had. Called at 12pm, they hadn't looked at my car. Called at 1:30, and they said it was with the technician. It's 2:45 and no phone call from them. I've tried to call 4 times and it rings and rings and no one answers in service. Common courtesy would be to at least call ME and keep me updated on the progress or lack of it. No courtesy and apparently no common sense. More