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Bob Allen Ford

Overland Park, KS

4.3
491 Reviews
Bob Allen Ford opened for business in 1986 and remains family owned and operated. Our dealership continues to provide a unique sales and service experience for the Kansas City Metro Area. "All Fords are created equal, it's the dealer that makes the difference!" Our friendly staff, no-hassle sales experience, state of the art service facilities, Tires 4 Life program and New Owner's Clinics are some of the ways that we make the difference. Please browse through our website or visit us on Metcalf Ave to experience the Bob Allen Ford difference!
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9239 Metcalf Avenue

Overland Park, KS

66212

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Showing 491 reviews

December 13, 2017

oil change They changed the oil and filter and did some multi-point inspection and a tire rotation....took about 2 hours.....I don't understand why it takes long More

by HOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea who did the work.
December 13, 2017

Great The service was quick. Staff was helpful and pleasant. The waiting area was comfortable and inviting. I would definitely return for future service. T More

by Avadbunker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark dale
December 13, 2017

My experience with getting my all changed in my diesel pick Thank you so much for getting me in and out at a reasonable time take care of me and did a good job I appreciate you doing a good job and being carefu More

by Donny123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Linville, Jonathan Pankrez
December 13, 2017

Easy to work with I was going out of town and had car trouble. They worked with me, got my car in fixed and back to me in time. More

by Sheila Thill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dale
December 11, 2017

Smooth, organized, and friendly Have used service department many times over the years. Service is complete in a timely and professional manner. Bob Allen staff is friendly and cou More

by Thompson0629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Pankrez
December 09, 2017

Great Service Got vehicke in quickly. Diagnosed problem within fifteen minutes. All points inspection revealed potential concerns. Oil changed, tire repaired, new b More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
December 07, 2017

Easy for car stuff I don't like to do... Logan Key assisted me in my oil change and repair work and new tire search. He was very polite and easy to work with which I appreciated. I would re More

by scottishchick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Key and the other guy I don't remember his name.
December 05, 2017

Just bought my 3rd. car & am happy with all the deals. The dealership is very easy to work with. The salespeople were very helpful & so was everyone there. They went out of their way to make sure I got wha More

by Ernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone helped me, not just on person.
December 05, 2017

Oil Change and check on other things Mark was great (kind and interested in what I had to say- got the oil change done about 45 min earlier and then I didn't have to sit and wait so long. More

by Laura Worms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service and Steve in Sales
December 02, 2017

Busy day! I came in because I had a check engine light on. I told Don what was going on and a few other miscellaneous things. He told me what was he suspected w More

by Meg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in service
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