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Bob Allen Ford

Overland Park, KS

4.3
491 Reviews
Bob Allen Ford opened for business in 1986 and remains family owned and operated. Our dealership continues to provide a unique sales and service experience for the Kansas City Metro Area. "All Fords are created equal, it's the dealer that makes the difference!" Our friendly staff, no-hassle sales experience, state of the art service facilities, Tires 4 Life program and New Owner's Clinics are some of the ways that we make the difference. Please browse through our website or visit us on Metcalf Ave to experience the Bob Allen Ford difference!
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9239 Metcalf Avenue

Overland Park, KS

66212

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Showing 491 reviews

December 31, 2017

Consisently good I have been going to this dealership for service for 5 years. The service has always been great. The staff is very courteous. The Courtesy Shuttle More

by Michael K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald 1749
December 30, 2017

Wxceptional Service The service department as ususal, reviewed all lthe check points and expalined what needed to be done besides the works service package. I would rec More

by Chris G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Pankrez
December 29, 2017

really good dealership to buy from Dale is amazing and made our experience so easy! this is second time we have bought from him. just tell him what you want and he finds the perfect car More

by grandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Johnson
December 28, 2017

Overall Pretty Good The first car we were looking at was sold out from under us. Chris Hagens did everything he could to find a comparable(even better) vehicle and ship i More

by JohnBLilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hagens; Jeff--Sales Manager
December 28, 2017

Recall Repairs I had a great experience with this dealership! Each person I communicated with was friendly and emails were returned very promptly. My car was fixed q More

by arsorrels
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Key, Robert Kennedy
December 27, 2017

Great experience Every person that I talked to was very helpful. I love my new Ford Explorer!!I talked to Lee, Dale, Jason & Greg and they were all excellent and would More

by Debbie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Walton, Dale Johnson, Greg Marquis
December 26, 2017

Great individuals/Great Team While you’ll deal with some great individuals, like Jerome Tolliver and Darryl Woodard, many of the staff members have worked together for so long, it More

by Man46
Recommend Dealer
Yes
Employees Worked With
Darryl Woodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Marquis
December 25, 2017

Customer focused, creative in providing most suitable option Salesman was dependable with follow through, listened well to understand desired vehicle requirements, worked to provide an acceptable financial offer More

by Thompson0629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Dahnke
December 25, 2017

Perfect experience from Dale and Greg Everything was quick and easy....dale was awesome.....Greg in finance was patient and courteous....he really is there to look out for customers best i More

by Masonmanfruitjars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Johnson, Greg Marquis
December 25, 2017

Quick Tire Repair I unexpectedly discovered a screw stuck in my tire on Saturday morning. I drove to Bob Allen Ford and within an hour had the tire repaired and nitrog More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
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