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Bob Allen Ford

Overland Park, KS

4.3
491 Reviews
Bob Allen Ford opened for business in 1986 and remains family owned and operated. Our dealership continues to provide a unique sales and service experience for the Kansas City Metro Area. "All Fords are created equal, it's the dealer that makes the difference!" Our friendly staff, no-hassle sales experience, state of the art service facilities, Tires 4 Life program and New Owner's Clinics are some of the ways that we make the difference. Please browse through our website or visit us on Metcalf Ave to experience the Bob Allen Ford difference!
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9239 Metcalf Avenue

Overland Park, KS

66212

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Showing 491 reviews

June 13, 2023

Mason was polite, smart, and helpful! Buying a vehicle at Bob Allen (out third) is the only way to go. More

by sparkie9802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Weakley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Krug
June 13, 2023

The sales manager Jeff Kelso was rude and told us that he did not want to business with me and said it was to much effort to do a trade in evaluation and that I would be better off going some other pl More

by zubinislucky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerome Tolliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

zubinislucky responded

Bob shame on you if it is your dealer that makes the difference you have failed to take care of your customers in a responsible manner

Jun 14, 2023 -

Bob Allen Ford responded

We would have been more than happy to make you an offer on your 2006 Ford you were looking to see if you provided us with a real opportunity. When you walk in on the floor, treat the salesperson who was trying to help with disrespect, refuse to give him your name, tell him he has 10 minutes to make you an offer or you're leaving, I think Mr. Kelso's position can be supported when all he did was explain to you that on an older car such as yours it takes a little longer to inspect, requires a shop visit and being that you showed with no appointment we would be unable to commit to a time frame on how long it would take. Being that it was not withing the scope of your demands, does not mean we would do business with you. On another note, we do not tolerate, racial remarks toward our employees and we do require we have proper identification from someone before taking possession of their vehicle for inspection so since you were unwilling to cooperate with that, we would not be able to do business with you. When you decided to leave and your vehicle wouldn't start, we were also more than accommodating to help you get your car started so you could be on your way. You are welcome.

Jun 14, 2023 -

zubinislucky responded

I was never asked for Identification and I was told it would take 15 min on the phone to have a evaluation and then 30 and then 1 hr. I said fine also Mr. Contractor is my last name it is not a fake name and the sales person and Mr. Kelso never asked for my drivers license ever Mr. Kelso stated that that he did not want to do business with people like me I did tell woody another sales person that I wanted to work with him and I was working a deal with him and he was filling out the intake info when Mr. Kelso stopped the interview process and demanded that I leave and that the process was to difficult to do and that he did not want to deal with people like me

June 07, 2023

They were very kind and friendly. I was aware of every step we went through. Eric made sure I understood everything we went through and showed us the upmost respect and support throug More

by katy.cronin2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2023

Jake & Kyle were great and answered all my questions. I've been a Bob Allen customer for 16 years and will continue to do so. More

by ermaxwell49
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Hewlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2023

Bob Allen Ford was great to work with. Very easy going, not pushy and knowledgeable. The entire process from start to finish was a breeze. More

by cohm01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Trevor was very informative and enthusiastic. The dealership was extremely accommodating and helpful at every step. More

by jkelly@fireplacecenterkc.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Gadue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Wayne
May 24, 2023

Jake and the rest of the crew at Bob Allen Ford were incredibly helpful. The first vehicle I had my eye on ended up being out of my price range, but Jake suggested another that ended up being a better f More

by TH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hewlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Dylan was very helpful, professional and easy to work with through the entire process. I will happily recommend him and the rest of the team at Bob Allen Ford to anyone looking to purchase their next ve More

by cchalender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Trevor helped us with our new car purchase and trade in, we had good experience with him, his professional and we’ll be glad to come back to him in the future, More

by qipan777
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevor Gadue
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Dylan made the car/truck buying experience very easy and enjoyable, I would recommend Dylan to anyone that is looking for a honest, up front, and friendly salesperson. More

by Jcfrakes16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.