Bob Allen Ford

4th Ford It's the 4th vehicle I've bought from Brad and he and Bob Allen are just simply fantastic! Really good people and a joy to deal with. It's the 4th vehicle I've bought from Brad and he and Bob Allen are just simply fantastic! Really good people and a joy to deal with. More

Great Service Every time I visit Bob Allen Ford, the customer service is exceptional, people are friendly and my car is serviced in a timely matter. Thank you all a Every time I visit Bob Allen Ford, the customer service is exceptional, people are friendly and my car is serviced in a timely matter. Thank you all at Bob Allen Ford for making my experience the best it can be. More

Had a battery problem, got me in that day and out in 1 hour they have performed well for past 5 years always timely and willing to work you in if necessary Very friendly and accommodating never had to tak they have performed well for past 5 years always timely and willing to work you in if necessary Very friendly and accommodating never had to take car back a second time for same problem More

15000 mile service I made the service appointment with Mark the day before. He is always welcoming and courteous when I arrive for the service. He promised the service I made the service appointment with Mark the day before. He is always welcoming and courteous when I arrive for the service. He promised the service to be done in 90 minutes but it was done in one hour. He explained the needs for future service and gave me a full report. More

An outstanding experience! If you want to work with the best, go to Bob Allen. My wife and I were very impressed and we both agreed that it was the best car buying experience w If you want to work with the best, go to Bob Allen. My wife and I were very impressed and we both agreed that it was the best car buying experience we have ever had. We will be back for future vehicles! More

all my regular maintenance and recall notices The service received was very satisfactory without excessive waiting time. My last two vehicles have been purchased at Bob Allen's and have had all my The service received was very satisfactory without excessive waiting time. My last two vehicles have been purchased at Bob Allen's and have had all my service work done there without complaints. More

Attention to Detail I needed a head lamp replaced and a couple of other items investigated. Curtis was avgreat listener but also helped by asking some questions to clari I needed a head lamp replaced and a couple of other items investigated. Curtis was avgreat listener but also helped by asking some questions to clarify what I was experiencing. The work was completed extremely quickly and at a very reasonable price. More

Efficient and Timely Maintenance I brought my vehicle in for regular maintenance ("The Works" package). I arrived around 8:15 and was finished by 10:00am. I asked to have the servic I brought my vehicle in for regular maintenance ("The Works" package). I arrived around 8:15 and was finished by 10:00am. I asked to have the service technician pay special attention to the battery, as my car has been hesitating on startup the last couple of weeks. Everything checked out fine (though the car is still hesitating on startup). Only 2 small item to improve - I haven't been in the service area since they changed the way the process works. I used to check out/pay the person who checked me in and this has changed. I think the new process is more efficient but it wasn't explained to me. Also I didn't receive the vehicle report card from Curtis when I was paying the Cashier. However, she was very helpful and made sure I got a copy of the report card on my way out. All-in-all, a very good experience. And I think the new process is more efficient. More

Very pleasant experience I was kept up dated in the progress of my repairs, maintenance and recall even though it too two days. I appreciate their professionalism and thoroug I was kept up dated in the progress of my repairs, maintenance and recall even though it too two days. I appreciate their professionalism and thoroughness. More

Considerate/Knowledgeable/Fun/Motivated!!!! Talk about a good experience, this is where to go! I had no intentions of buying another car for a long time, but unfortunately, my much loved mini Talk about a good experience, this is where to go! I had no intentions of buying another car for a long time, but unfortunately, my much loved minivan was severely crunched in a accident. My husband had previously purchased an F150 from Bob Allen Ford, so when my accident happened, I thought of Bob Allen Ford as an option. I was surprised to find that the same salesman, was still there - "Woody" - Darryl Woodard! And he was just as helpful and knowledgeable this time as he was last time. Woody and their team worked hard to get me exactly what I wanted. I felt they were working for me! I've heard this said before, but never understood what it meant until just now. I truly wanted to hug Woody the day I came to pick up my car. More