Bob Allen Ford

Excellent service Great service took care of my cars again. work completed on time and thorough. Highly recommend their service and help. Happy to have company that Great service took care of my cars again. work completed on time and thorough. Highly recommend their service and help. Happy to have company that cares More

Burns 1 Good service took care of my cars once again. Work completed well and on time. Highly recommend their service and help. Glad to have a company that Good service took care of my cars once again. Work completed well and on time. Highly recommend their service and help. Glad to have a company that takes care of my cars this well. More

Took my Expedition in for service I took my Expedition in for service and had The Works done on it. I was taken care of right away. It was done in good time. Coupons were applied ri I took my Expedition in for service and had The Works done on it. I was taken care of right away. It was done in good time. Coupons were applied right away and not forgotten. My car was put through the car wash without me asking or reminding them or needing a coupon for it. Josh Englebrake was very professional and explained everything and answered my questions. I even received a completed checklist of everything checked and with the results! That rarely happened before. Josh did a great job with everything and seemed very organized and efficient. More

Quick routine maintenance Brought my car in for routine maintenance when the service department opened at 7:00am. It was ready in about an hour. Customer waiting area is well Brought my car in for routine maintenance when the service department opened at 7:00am. It was ready in about an hour. Customer waiting area is well lit, with comfortable seating, fast wi-fi, wide-screen TV, and a Starbucks coffee machine featuring both Pike's Place and Veranda. More

Continued good service. The service crew yesterday did a great job as usual. I called on very short notice and was taken good care of. I will be back!! The service crew yesterday did a great job as usual. I called on very short notice and was taken good care of. I will be back!! More

Service I purchased my Escape from this dealership 5 years ago. I have always had a great experience with this dealership and their service department. A spec I purchased my Escape from this dealership 5 years ago. I have always had a great experience with this dealership and their service department. A special thank you to Mark in the service department. Friendly, kind and so helpful! More

Service The service was outstanding and prompt. My only question was why the brakes were not checked when I requested a 25000 mile service per the letter I re The service was outstanding and prompt. My only question was why the brakes were not checked when I requested a 25000 mile service per the letter I received from Ford. My car, a 2010 Mercury Milan with 20644 miles, has only been serviced by Bob Allen Ford since it was new in 2010, and I intend to keep it that way. More

Service They tell you how long you will have to wait and they are pretty accurate even when it may not be what you want to hear. They tell you how long you will have to wait and they are pretty accurate even when it may not be what you want to hear. More

What a pleasure Went in to get some education from the Service manager, came out with education and the car that just plain fits our needs. Thank you Kyle for the Fie Went in to get some education from the Service manager, came out with education and the car that just plain fits our needs. Thank you Kyle for the Fiesta. More

A+ Service Adviser and Diagnosis Spot On As a Ford owner since 1991 I've often driven my SUV's to high mileage... and always found great life and quality in Ford products. This particular veh As a Ford owner since 1991 I've often driven my SUV's to high mileage... and always found great life and quality in Ford products. This particular vehicle for this review was an Expedition EL King Ranch, circa 2008 that is still going strong at 235,000 miles. Part of my lifetime loyal Ford experience has been having great service and relationship with a dealer. In my case this week, I entered with an unknown front end situation and came away exceptionally happy with the diagnosis, work and foremost the spirit of the team at Bob Allen Ford. Chase Meier, my Service Adviser, explained clearly and even with empathy for the higher priced work needed, worked to put the service plans together in a helpful way. The price was still very fair for what was needed. So I came away with continued enthusiasm for Ford and the team at Bob Allen Ford Service Department. Special Thanks to Chase and the Leadership at the Bob Allen family of dealerships. I had previously had an above and beyond extra effort story with their awesome Ottawa KS location and service team. More