Bob Allen Ford - Ottawa

The team at Bob Allen, especially DJ, was very responsive to our questions, our phone calls, and digital messages. If they did not know the answer, they researched it and followed up with us quickly. to our questions, our phone calls, and digital messages. If they did not know the answer, they researched it and followed up with us quickly. More

The salesman was very accommodating and worked with me on the times we discussed my purchase and he helped me get my other vehicle home the times we discussed my purchase and he helped me get my other vehicle home More

Nice people to work with we found what wenice people to work with we found what we liked work with we found what we liked More

Lee, Chris, Mikela and the whole team are friendly, super helpful and just get it done for you. Good people. helpful and just get it done for you. Good people. More

The salesperson, DJ Johnson, was nice at first and then very rude. He talked over me when I tried to ask questions. I finally had to ask him to stop talking so I could ask questions. He was extremely pushy very rude. He talked over me when I tried to ask questions. I finally had to ask him to stop talking so I could ask questions. He was extremely pushy when trying to get me to finance through the dealership and buy their extended warranty. The day I went in to sign paperwork DJ barely spoke a word to me. I should have walked away from buying the vehicle based on my dealings with DJ. Unfortunately, I only kept the suv for about 7 months (a bit of a lemon). I must add 3 months after I bought the suv I had battery problems and there were 3 guys (can't remember names) in the Service Dept. that were exceptional. I recently purchased a new vehicle, and the salesperson and dealership experience were AWESOME compared to DJ and Bob Allen Ford in Ottawa. More

Dropped my car off for a service, they provided great communication throughout and were a pleasure to work with. communication throughout and were a pleasure to work with. More

We were traveling south from Duluth Mn to Apache junction AZ when our truck blew the engine we went to Bob Allen Ford with hopes of finding a truck,DJ found us a truck and a price with the trade we were hap AZ when our truck blew the engine we went to Bob Allen Ford with hopes of finding a truck,DJ found us a truck and a price with the trade we were happy with and had us back on the road within a couple hours. Thanks DJ More

Bob Allen in Ottawa did a great job with my F150. Quickly diagnosed the issue and walk through repairs needed. Met all time quotes and right on target with expected costs. Quickly diagnosed the issue and walk through repairs needed. Met all time quotes and right on target with expected costs. More

The service on my vehicle was performed and completed even sooner than promised. I appreciate the inspection done when I come in for routine servicing. even sooner than promised. I appreciate the inspection done when I come in for routine servicing. More

This dealership gave me very good service. They were kind and efficient on everything. I will definitely be returning. kind and efficient on everything. I will definitely be returning. More