Bob Allen Chrysler-Plymouth-Dodge- Jeep-Eagle Inc

Absolutely the worst dealership in the entire Stellantis system. There service department has had me on a wait list for 18 months to get 4 recalls fixed and the sales department quoted me price for new veh system. There service department has had me on a wait list for 18 months to get 4 recalls fixed and the sales department quoted me price for new vehicle then 3 days later changed price by $2000 plus. I will never do business with them in the future. More

In and out in 30 minutes and got what I wanted at a fair price. price. More

If you are in the market for a vehicle go see Corbyn at bob allen , she was phenomenal to work with. She went above and beyond . Even kept the little one entertained during a test drive . Great customer se bob allen , she was phenomenal to work with. She went above and beyond . Even kept the little one entertained during a test drive . Great customer service with her . I recommend her for your vehicle purchases More

my vehicle has been there over a week and stilll dont have it back, suppose to be an easy fix, done over 300 bucks in have it back, suppose to be an easy fix, done over 300 bucks in More

My husband and I went to Bob Allen to get my husband a vehicle and they worked really hard to get us what we needed. Great service. It’s a great place to work at! Also I may be biased but Austin May is a vehicle and they worked really hard to get us what we needed. Great service. It’s a great place to work at! Also I may be biased but Austin May is awesome. More

Almost had the best experience buying here. Try to make a long story short I flew in to pick up my new truck. The driver that picked us up at airport was awsome. Got to the dealership saw my truck outside st long story short I flew in to pick up my new truck. The driver that picked us up at airport was awsome. Got to the dealership saw my truck outside started to look it over before we went in and boy what a horrible job they did at "Detailing it twice" we found so many dirty spots on the truck. The front had black scratch marks on it also something like black tar on it and many other undetailed spots on truck that shouldn't of been there. Got to the inside and it wasn't much better. The center arm rest had a bunch of lithium grease on it not sure what that was from possibly from manufacturer but who knows. Also found a bunch of wrappers and McDonald's cups inside... Come-on brand new vehicle here...come to find out after the deal was made over the phone it was managers demo and it wasn't as described online. Didnt have 5 miles as advertised had about 1600, It had tinted windows I did not want rain guards I didn't want and a black stripe down the middle I didn't want they took the black vynl strip off. So we agreed on a price on the phone and I specifically asked them this is the final otd price no hidden fees or anything they agreed it was final price mutiple times...so other than being upset about what I found on and in the truck the deal was going good the sales man Trevor was new at it but was a pleasure to deal with. Went to the financing office dealt with what they told me his name was Tiny trying to sell me the extended warranty and whatnot which I didn't want. It seemed like he was little upset or annoyed I didn't want it. So looking over the contract "MAKE SURE YOU LOOK AT THE PRICES AND STUFF YOU ARE SIGNING" the final price was increased by couple thousand I told him this isn't the deal I agreed to with Trevor. He looked at it quickly and said "oo ya i see what he did" so he ripped that up and printed another one looked at it again looked good until I got to the banking financed part asked what the $235 loan fee was for he said equal opportunity lending the bank charges us. Which made no sense I was so fed up at that point i said whatever signed it and left. So disappointing that the dealer wasn't up front about the "fee" after repeatedly asking about final otd price and it changed once I got to the finance office. BUYERS BEWARE not only here but any stealership read and confirm what you sign and agree to. All in all Trevor was great to work with and the driver was awsome too. Too bad they had to be secretive of the fees. Other than that they where accommodating to bring me from airport to dealership and gave me a voucher to fill up with fuel. ****UPDATE: The head manager of the dealer contacted me and was very upset I was upset and wanted to make it right to me. He offered to reimburse me the fee, apologized, and was very sorry about what happened. I really appreciated that but still doesn't make it 100% right I shouldn't of had to go through that and noone else should too. I guess I'll eat the detail that it needed and update the rating for getting back to me and making it right.. Piece if advice if anyone goes through this ask to speak to manager right away they should be able to resolve at least at Bob Allen...***** More

Fantastic buying experience I was searching for a new truck to replace my old one. I contacted several dealers and Bob Allen Chrysler Dodge contacted me within minutes of my inqu I was searching for a new truck to replace my old one. I contacted several dealers and Bob Allen Chrysler Dodge contacted me within minutes of my inquiry. When I went to the dealership I was greeted promptly and shown several vehicles but none were exactly what I was looking for. John Welsh found the truck I was looking for and had it brought to the dealership the same day. Nichole Sallee went above and beyond to help me with the purchase. Thank you to the entire staff! More