Boardwalk Ferrari- Service Center

I used Boardwalk Ferrari for annual maintenance, and contacted the Service Director Steve Fordham directly. He took care of every detail and made the experience as quick and easy as possible. Steve and contacted the Service Director Steve Fordham directly. He took care of every detail and made the experience as quick and easy as possible. Steve and the service team are honest, work quickly and take care of their clients. I would highly recommend Boardwalk Ferrari for service. More

I just wanted to drop a quick like to thank the service department at Boardwalk. I had the backseat access knob on my seat break on my 2012 Maserati Granturismo. I had purchased the car from park place, he department at Boardwalk. I had the backseat access knob on my seat break on my 2012 Maserati Granturismo. I had purchased the car from park place, hence, despite having had some issues with them during the purchase process, I reluctantly called them and inquired about my part. I was rudely informed that it was not part of warranty and I had to pay $95 for the small plastic part even after I had mentioned that I had bought the car from them less than a year ago. I was going to be in the area of Boardwalk Maserati and hence called and asked if I could just buy the part from them. They were extremely friendly and replaced the part in 10 minutes and informed me that it would be covered under warranty. I understand that there is an inherent high cost of ownership for an exotic car and I'm certainly not complaining about the $95 which I was fully willing to pay If I had to, I was extremely impressed by the friendliness and the courtesy of the service staff at Boardwalk. I will definitely be going there for my next car and without a doubt recommending them to anybody I know that's in the market for an exotic. More

I was referred to Boardwalk by a coworker (fellow Audi enthusiast) for service on my Audi S5. After emailing my questions to Steve, he responded quickly with detailed answers to all of my questions. Aft enthusiast) for service on my Audi S5. After emailing my questions to Steve, he responded quickly with detailed answers to all of my questions. After clearly explaining everything, he scheduled my appointment for me, with only a day's notice. Then, because of a scheduling conflict on my side, I had to reschedule. Steve couldn't have been more flexible and accommodating for my schedule. When I arrived - I was in and out in quickly, with only a quick review of the work being performed. They kept me informed of progress and completed the work in the estimated time frame. When I picked up the vehicle, it was detailed and ready to go. Steve reviewed the work with me, making sure I was satisfied, even detailing tiny details that I wouldn't have expect most shops to even notice, much less review with the customer. Summary: Extremely satisfied! Will be back for any and all work needed on my S5! Thank you Steve & Boardwalk More

I've been doing business with Steve Fordham for many years. I was delighted when he moved to Boardwalk Ferrari Maserati of Plano and we learned the shop could work on our BMW and Mercedes. They have s years. I was delighted when he moved to Boardwalk Ferrari Maserati of Plano and we learned the shop could work on our BMW and Mercedes. They have serviced both cars for the last 18 months and the experience has always been top notch. Steve is a class act and he delivers the ULTIMATE CUSTOMER SERVICE EXPERIENCE. I highly recommend this dealership and Steve Fordham. More

This is my first visit to Boardwalk and overall it has been a great experience. I have worked with Steve Fordham in the past at another business and when I needed to get a track alignment, I asked him if been a great experience. I have worked with Steve Fordham in the past at another business and when I needed to get a track alignment, I asked him if he could assist. I was a little apprehensive to take my BMW 1M to a Ferrarri dealership, not because I felt they wouldn't know how to work on it, but more so because it was not a Ferarri. Steve made me feel welcome from my first email and upon arrival took the time to give me a tour of the facility. He took the time to gather all the info he could about what I expected and wanted to achieve from the alignment. I only had a few specifics and then told them to use their judgement on what else would be needed to make the car perform better. I noticed a much better handling car even on the drive home. The ultimate test will be this weekend at COTA. I may not be able to afford a Ferrari, but no one treated me as if I couldn't. Top notch service and hospitality. Give them a shot with your non-Ferrari. You won't be disappointed. More

Extremely easy to schedule appointment. Guys coordinated with Audi dealership to get OEM part for my wife's Q5 and all were great to accommodate my requests. Extremely fast turnaround and delivery. Top notc with Audi dealership to get OEM part for my wife's Q5 and all were great to accommodate my requests. Extremely fast turnaround and delivery. Top notch service from Steve and everybody at Ferrari / Maserati. To this date, I cannot find anything bad to say about dealership or employees there. Excellent customer activities. Will be taking other cars for service as well. More

I had a problem with the new Maserati purchased from this dealership and they went above and beyond to make it right for me! I would definitely recommend purchasing from this dealer. dealership and they went above and beyond to make it right for me! I would definitely recommend purchasing from this dealer. More

Steve Fordham as always, exceeds expectations. He has taken care of service for my car on two visits to Boardwalk Ferrari Maserati. He is professional, courteous, prompt, listens and most importantly, h taken care of service for my car on two visits to Boardwalk Ferrari Maserati. He is professional, courteous, prompt, listens and most importantly, hears what I am there for. On both visits I asked for several things to be taken care of and each time everything was handled the way I expected it to be. He's also up front about what is and what isn't a problem. If I thought something might be wrong, he would tell me when I had nothing to worry about. This as much as anything will make me a return customer. More

Steve and Larry do a great job with my Ferrari. I will continue to take my car to them for service. I like how fast I can get in and out. Thank you guys. continue to take my car to them for service. I like how fast I can get in and out. Thank you guys. More

Steve and his team installed some aftermarket mods on my car and did a phenomenal job. As always, Steve was a pleasure to work with - giving updates and let me know when my car would be done. I would high car and did a phenomenal job. As always, Steve was a pleasure to work with - giving updates and let me know when my car would be done. I would highly recommend them!! More