828 Reviews of Boardwalk Ferrari- Service Center
Great Service When I heard an unfamiliar noise in my car, I stopped in at Boardwalk one day, completely unannounced. One of the techs was able to help immediately. When I heard an unfamiliar noise in my car, I stopped in at Boardwalk one day, completely unannounced. One of the techs was able to help immediately. We went for a test ride, and then he spent the next 30 minutes going over everything and answering all my questions. Fortunately I don't have to stop in too often, but when I do I am always treated with courtesy and professionalism. Thank you, Steve and your team, for taking care me. More
Great customer service In just one of many instances a service rep went above and beyond the call of duty when he stayed more than an hour past closing to receive my 599 for In just one of many instances a service rep went above and beyond the call of duty when he stayed more than an hour past closing to receive my 599 for estimation of damage caused by from a shipper gone bad. More
Ferrari Annual Maintenance and Track Certification Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very he Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very helpful and this was a nice touch demonstrating Boardwalk's "above and Beyond" level of service and attention to a quality customer experience. More
service work to get front end aligned Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with. Only issue I had is the alignment pr Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with. Only issue I had is the alignment problem that I took it on for didn't get fixed the first time. If they would have done any test drive with the car, they would have noticed. So out took two trips to get it done right. But when it was competed the second time, I did my own test with the service manger and it was perfect More
Treat Customers Like Family Fair price, willing to go the extra mile, always helpful on the phone with minor questions. Open to creative ideas, willing to share info. and update Fair price, willing to go the extra mile, always helpful on the phone with minor questions. Open to creative ideas, willing to share info. and updates during the process and genuinely care about the Ferrari community through involvement and sponsorship of local events and the local FCA chapter. More
Excellent - have now had two service visits and they are great in all respects, especially flexibility given that I live in Houston and have it serviced in Dallas great in all respects, especially flexibility given that I live in Houston and have it serviced in Dallas More
Service Date: Oct. 22, 2013. Larry was Service Date: Oct. 22, 2013. Larry was professional, courteous, and fantastic. I forgot my Valentine One hard-wire kit, and Larry installed a k Service Date: Oct. 22, 2013. Larry was professional, courteous, and fantastic. I forgot my Valentine One hard-wire kit, and Larry installed a kit he had with him, and told me to bring my kit to him the next day. The first year service on my 458 was performed flawlessly. More
Was in for a simple brake pad swap and couldn't have asked for a better experience. Steve was able to accomodate my schedule with ease and in my case I waited for the vehicle to be finished and my stay asked for a better experience. Steve was able to accomodate my schedule with ease and in my case I waited for the vehicle to be finished and my stay was very comfortable. More
Steve is a true professional. He has a vast knowledge about cars and more specifically sport/exotic cars. He is courteous and pleasant to work with. Boardwalk is fortunate to have Steve as their service about cars and more specifically sport/exotic cars. He is courteous and pleasant to work with. Boardwalk is fortunate to have Steve as their service director. More
Steve is the only person I trust with my car. I've taken vehicles to him for years at various locations and everything he does from start to finish is professional, honest, courteous, and first rate i taken vehicles to him for years at various locations and everything he does from start to finish is professional, honest, courteous, and first rate in every way. You definitely get the feeling he genuinely cares about every person he works with and he treats your vehicle the way you would want it treated. Working with Steve turns the somewhat mundane process of auto-service into a first-class experience and it is very much appreciated. More