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Boardwalk Ferrari- Service Center

Plano, TX

5.0
828 Reviews

828 Reviews of Boardwalk Ferrari- Service Center

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June 03, 2015

Another Great Visit Another visit to get periodic service and mount new tires. I think they even managed to solve a small brake vibration problem that I did not tell them More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 03, 2015 -

Boardwalk Ferrari responded

Jim, thank you so much for sharing your Boardwalk Ferrari service experience with us on DealerRater this morning. We appreciate your business and recommendation. Please let Steve Fordham or any of our team members know when we can be of further service to you. Enjoy this beautiful sunshine.

May 31, 2015

Excellent Service Utilized boardwalk for both the vehicle purchase and follow up service work. Sales process was straightforward and hassle free. All service work was p More

by 458 Italia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Philip Antinone
May 31, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your purchase and service experience with Boardwalk Ferrari. We sincerely appreciate your business and recommendation. Please let Paul Frey and Philip Antinone know anytime that we may be of further service to you. Have a great Sunday.

May 19, 2015

Spot on Service Any time I need a service call for my California, Paul and Steve are at the ready. Always accommodating and courteous. I never worry that I'm not ta More

by hfilmco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari service experience with us this afternoon. Please let Paul Frey and Steve Fordham know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great week.

May 17, 2015

Ferrari California Service The service from Boardwalk is excellent. My assistant makes all of the arrangements and it is completely seemless. I highly recommend Boardwalk and More

by BrintRyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Neighbors, Mike Letourneau
May 17, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your experience getting your Ferrari California serviced at Boardwalk Ferrari. Please let Larry Neighbors and Mike Letourneau know anytime that we may be of further service to you.

May 10, 2015

Friendly, efficient, and fair. I took my vintage Ferrari to boardwalk for service. I was greeted at the door, my car was taken in the shop to be inspected by their mechanics, and I More

by Jacksonspeed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Neighbors
May 15, 2015 -

Boardwalk Ferrari responded

Thank you for entrusting your vintage Ferrari to us. We appreciate your trust and your business. Please let Steve Fordham and Larry Neighbors know anytime that we may be of further service to you.

May 08, 2015

great dealer Boardwalk is a superb Ferrari dealer a with a top-notch service organization. The are always friendly, courteous, competent and accurate. I enjoy work More

by gospelstorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk Ferrari service experience with us this morning. We sincerely appreciate your business and recommendation. Please let Paul Frey know anytime that we may be of further service to you. Have a great weekend and we hope that you can make our Spring Concorso tomorrow from 10AM - 2 PM.

April 28, 2015

fixed my Ferrari perfectly You get what you pay for. Great Service and Communication, from start to finish! I would suggest a 24 hour hotline where you get a Ferrari knowledge More

by Yellowonblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 28, 2015 -

Boardwalk Ferrari responded

Jim, thank you so much for sharing your experience with us this morning. We sincerely appreciate your observations and suggestions regarding the hotline and streamlining our payment process. Please know that every single person on our sales and service team have been copied on your feedback and we will review our processes. Thank you!

April 27, 2015

Outstanding customer service I have used Boardwalk for many years. I have had the pleasure of working with Dan, Paul and Larry directly in the service department. I have also wo More

by mroberts123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Neighbors, Ken Murphy
Apr 27, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk service experience with us this morning on DealerRater. Please let Paul, Larry, Steve and Ken know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Have a great week.

April 12, 2015

Avoid this dealership Looks like this boradwalk have only one person in the service (Paul) They don't have any standard pricing for parts or services They don't get b More

by Masa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 27, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your recent service experience. I want to personally apologize, as it appears that we have dropped the ball with your recent service request. Please call or email me directly, so that we can correct our process and your service experience. Thank you. Steve Fordham, Service Director Boardwalk Ferrari Maserati 972.447.5223

April 11, 2015

Coilover Install Even though this is a Ferrari/Maserati dealership, I have my Audi serviced here. I get the service, quality and attention to detail that you would exp More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2015 -

Boardwalk Ferrari responded

Jim, thank you for sharing your Audi service experience with our team at Boardwalk. We appreciate the opportunity to serve you. Please let Steve and Paul know anytime that we may be of further service to you.

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