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Boardwalk Ferrari- Service Center

Plano, TX

5.0
826 Reviews

826 Reviews of Boardwalk Ferrari- Service Center

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March 09, 2023

Service was done as promised without any issues. Overall very happy with this dealership. Will be back More

by Paul Fanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Boardwalk Ferrari responded

Paul, thank you for the review! We appreciate your business and hope to see you again at Boardwalk Ferrari!

March 09, 2023

Outstanding service and attention to customer satisfaction. Chris always has his client’s’ interest in mind. More

by Mark P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Boardwalk Ferrari responded

Mark, we're over the moon Chris has demonstrated our commitment to attentive customer service at Boardwalk Ferrari! Thank you for the incredible review.

March 08, 2023

We are so happy to deal with Boardwalk that we drive in from SW Arlington. The staff is always pleasant and so very helpful. We would HIGHLY recommend Boardwalk to anyone to buy a car or service their car More

by karenroxelana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in Parts
Mar 08, 2023 -

Boardwalk Ferrari responded

Hi Karen - Thank you for sharing your great recommendation! We appreciate your business and we hope to welcome you back to Boardwalk Ferrari in the future. Drive safely!

March 06, 2023

Great Service. Ernesto was helpful & prompt with his communication. Appreciate the service. Thank you very much More

by fadiboury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosa
Mar 07, 2023 -

Boardwalk Ferrari responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Ernesto and the Boardwalk Ferrari team. Drive safely, and we hope to see you back!

March 05, 2023

Boardwalk Maserati has a very professional competent service team. The visit was hassle free and transparent, Joaquin Alonso and Ernesto Rosa are a pleasure to deal with! More

by amergaucho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosa
Mar 05, 2023 -

Boardwalk Ferrari responded

I Bought a Ford 150 Eco Boost from Alfa Romeo in November 2022. My Salesman was Allen. He’s a top notch guy! We had maintenance issues with the truck that are known problems with the eco boost F150, but Allen followed through and made sure that I would have a truck I would be happy with. I love my Ford F-150 I bought from Alpha Romeo! Thanks Allen! You are the man!

February 25, 2023

I have been doing business with Boardwalk for years and they have never let me down. The work and service is always perfect. Paul Fry in service is excellent, always keeps you informed and always returns p More

by Zz4 bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Boardwalk Ferrari responded

Thank you for your ongoing trust in Boardwalk Ferrari to deliver five-star service! We'll give kudos to Paul for his excellent work. Take care, and we'll see you next time.

February 22, 2023

Chris Williams, Paul Frey and Steve Fordham exceeded expectations as usual. Only place I take my F cars to be worked on and always will be! More

by Kell Kisrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Boardwalk Ferrari responded

Thanks for taking the time to recommend the Boardwalk Ferrari team! We're delighted your experience went seamlessly from start to finish and that you can always count on us. Drive safely!

February 21, 2023

Service exceeds expectations ! Quality service every time I need them. Boardwalks definitely takes care of their clients . More

by Simoeslisa4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosa
Feb 22, 2023 -

Boardwalk Ferrari responded

We're pleased our commitment to great care stood out to you! Your feedback lets us know we're doing a good job. Safe travels! - Boardwalk Ferrari

February 18, 2023

The BEST sales and service department anywhere in the country. Always on their A game. More

by jmgeorge007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corstiaan Westerhuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enver
Feb 20, 2023 -

Boardwalk Ferrari responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Boardwalk Ferrari!

February 10, 2023

The only thing I was disappointed about was at the time of payment. I was given a price with labor included via email. See what is was told, "exhaust components. If you want us to proceed the exhaust repai More

by derricktatesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosa
Feb 13, 2023 -

Boardwalk Ferrari responded

While we're glad your car is running great now, we sincerely apologize for any mix-up or confusion regarding the cost breakdown of your service work. I'm more than happy to discuss this with you directly. Please feel free to give me a call at your convenience. Thank you, Steve Fordham - Service Manager - (972) 447-5223

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