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Boardwalk Ferrari- Service Center

Plano, TX

5.0
825 Reviews
Call Service Center (972) 447-5200

825 Reviews of Boardwalk Ferrari- Service Center

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January 03, 2024

812 GTS had sudden battery failure. Dealership coordinated roadside assistance. Brought the car in the next day and battery was replaced and additional fix action taken. All very expedi More

by charlesfick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Boardwalk Ferrari responded

We're glad to know that our team at Boardwalk Ferrari was able to assist you promptly and professionally with your 812 GTS's battery issue. We strive for efficient service, so it's great to see we hit the mark! Thanks for sharing your experience.

December 15, 2023

Great customer service. Dillon took care of all of my concerns. The servicemen that worked on my car did a great job resolving all the issues, big thank you to them as well. More

by Edfarhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Boardwalk Ferrari responded

We're glad to know that Dillon and our service team at Boardwalk Ferrari were able to address all your concerns effectively. Thanks for the positive feedback!

December 14, 2023

Joaquin is the best. He provide accurate on time information on my Pista. Boardwalk has been great to deal with. More

by furyzaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corstiaan Westerhuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Boardwalk Ferrari responded

We're delighted to know that Joaquin and the rest of our team at Boardwalk Ferrari provided you with accurate, timely information for your Pista. Thanks so much for sharing this positive review!

December 12, 2023

Wonderful Service Department. Kudos to Steve and the Sr Mgt Team! I strongly recommend Boardwalk Ferrari! More

by Chris W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Boardwalk Ferrari responded

Chris, we're delighted to know you had a great experience with Steve and our team at Boardwalk Ferrari. Thanks for the recommendation!

December 11, 2023

Very helpful. They took care of the fix, communicated well with me through the process and did everything they could to minimize the disruption to my day to day th More

by redrap87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Boardwalk Ferrari responded

We're glad to know our team at Boardwalk Ferrari was able to provide a smooth service experience for you. Thanks for the positive feedback!

December 09, 2023

Helpful, thorough, friendly. They look out for your best interest in cost and time to get you out quickly. More

by Johngnowak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Boardwalk Ferrari responded

John, we're glad to know you found our team at Boardwalk Ferrari helpful and friendly. We always aim for a seamless experience! Thanks for the positive feedback.

December 02, 2023

Just great all around! But I don’t like being told how many words I must write More

by Yankeeneuro24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Boardwalk Ferrari responded

Thank you for the review! We appreciate this feedback and hope to see you again at Boardwalk Ferrari. Safe travels!

December 02, 2023

The dealership and Paul are very professional and polite. I am happy using them for service on a special car. More

by Agentbrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Boardwalk Ferrari responded

We're glad to know you had a positive experience with Paul and our team at Boardwalk Ferrari. We look forward to assisting you again in the future!

November 27, 2023

I am always exceptionally pleased with the customer service at Boardwalk Ferrari. Every time I bring a car in for service the team there is very accommodating and does everything possible to meet my n More

by jtay44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Boardwalk Ferrari responded

We're so glad to know that you've consistently had great experiences with our team at Boardwalk Ferrari. We always aim to provide top-notch service and meet all your needs. Thanks for the review!

November 21, 2023

Boardwalk Ferrari has a beautiful dealership & Joaquin was very helpful from my initial call to final service. He was professional & his technician took care of everything I requested as well as a couple More

by Gary Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Boardwalk Ferrari responded

Gary, we're delighted to know that Joaquin and our team at Boardwalk Ferrari were able to provide you with a top-notch service experience. We appreciate your feedback!

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