Bo Beuckman Quality Ford
Ellisville, MO
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Outstanding Service was excellent as always -I have been using your service facility for the 8 years and have never been displeased with it! Thank you Service was excellent as always -I have been using your service facility for the 8 years and have never been displeased with it! Thank you More
The "Works" (oil change, all systems checked, tires rotated) Courteous and efficient. Kept the appointment exactly and finished in record time. I've always had excellent service at Bo Beuckman Ford and I thi Courteous and efficient. Kept the appointment exactly and finished in record time. I've always had excellent service at Bo Beuckman Ford and I think it is the reason that my car has not had any problems even though I have over 60,000 miles on it. More
2014 Ford Escape Judd Holman made the purchase process easy and he paid attention to every detail. We are very happy with the Bo Beuckman experience and with the vehic Judd Holman made the purchase process easy and he paid attention to every detail. We are very happy with the Bo Beuckman experience and with the vehicle! More
Bo Beuckman dealership satisfying a loyal ford customer I recently encountered a safety component failure in my 08 Escape. The electric power steering assist system failed related to a defective torque sen I recently encountered a safety component failure in my 08 Escape. The electric power steering assist system failed related to a defective torque sensor. The initial request to replace the steering column was denied by Ford Corporate Customer Service division even though the issue was part of a safety recall notice issued in July 14'. It was an unacceptable response for Corporate to deny authorization for the Dealer to cover and perform the repair. However, through Bo Beuckman's collaborative efforts we negotiated an acceptable resolution to this safety issue. Marty Friedman the Service Mgr, as well as, Mark Verbeck, the Service Writer, were instrumental in meeting this customers need. They recognized the value of a loyal Ford customer that has purchased multiple new vehicles from Bo Beuckman. I appreciate their efforts to go above and beyond to exceed the customers expectations. Based on this experience I will continue to patronize Bo Beuckman's dealership! More
30000 mile service I was able to schedule the service for my Explorer on-line. The details and costs of the service were explained and the service was performed as plann I was able to schedule the service for my Explorer on-line. The details and costs of the service were explained and the service was performed as planned. More
Problem at first but fixed fast After having problem at first, the service manager was great to solve my problem. They fixed my truck and the service was great. I will return again. After having problem at first, the service manager was great to solve my problem. They fixed my truck and the service was great. I will return again. More
Happy Grannny Friendly and professional. I always feel very welcome and I leave very satisfied. Will be back for service as needed.. Keep up the good work. Friendly and professional. I always feel very welcome and I leave very satisfied. Will be back for service as needed.. Keep up the good work. More
Professional service The service intake and period were handled on time and in a professional manner. After service the work done to the vehicle and the results of the mu The service intake and period were handled on time and in a professional manner. After service the work done to the vehicle and the results of the multi point inspection were explained thoroughly. More
Exceptional care! Exceptional care was taken to make certain our needs were met. The service desk listened to our needs and made certain that there was no uncertainty Exceptional care was taken to make certain our needs were met. The service desk listened to our needs and made certain that there was no uncertainty about what would happen and by when. When I arrived to pick up the car everything was in order, Chrisanna had arrangements made to bring the car around and get me on my way quickly. I just bought a new car from Bueckman and will have all of my service done here! More