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Bo Beuckman Quality Ford

Ellisville, MO

4.7
204 Reviews

15675 Manchester Rd.

Ellisville, MO

63011

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Showing 204 reviews

January 24, 2014

This was the most outstanding purchase experience my wife and I have ever had. Ed Cabanas was great to work with and very knowledgeable. He also did the best job of going over all the features once we had More

by jwilski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Perez, Ed Cabanas, Michael Bradford, Monica Beuckman
Feb 25, 2014 -

Bo Beuckman Quality Ford responded

Jwilski, Wow!! Thank you for taking the time to share you experience with others! It is always appreciated and gracious of you, our customer, to mention all those that facilitated during your buying experience. I am sure every store says that about their staff, where we differ, is that everyone mentioned in this review has been with Beuckman Ford for many, many years and that equals to superior service every time! All our best, Have a Happy Driving Day! MonicaB

January 08, 2014

Great service. Helped me with my other Ford which wouldn't start. Replaced battery for me. Fit me into schedule to replace the battery and explained everything More

by Jemps4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Friedman
Jan 22, 2014 -

Bo Beuckman Quality Ford responded

Jemps4, Thanks for taking the time to let us know how your most recent service appointment went! So happy to hear we were able to get you in when you needed us the most! We understand that most people are not auto mechanics and don't know how or why something goes wrong w/their car - that's why our service personnel are second to none! With each service visit, our advisors visit with each customer to explain what was found, how to fix it, what was done, so you can get back on the road of your day! All our best & Have a Happy Driving Day! MonicaB

January 04, 2014

Always a pleasure to bring my car for service. Friendly, interested staff from initial call to final report. Also appreciated a heads up on needed service at my next visit. Thanks. More

by jshaugh508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shaughnessy, Chrisanna Jung
Jan 22, 2014 -

Bo Beuckman Quality Ford responded

jshaugh508, It is always our pleasure to help where we can - Our service staff is a great group of folks that are always ready and willing to help when you need us! We appreciate hearing that our recommendations for future service is appreciated on your end! We do this because our customers are part of the family - and we watch out for your car just as we would if it were our own! All our best, have a Happy Driving Day! MonicaB

October 27, 2013

Sam was wonderful to work with. This was my first experience buying a used car where the salesmen did not seem like a "used car salesmen". Great job Sam! Love the car so far! More

by Mattgagnepain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Richards
Nov 25, 2013 -

Bo Beuckman Quality Ford responded

Mattgagnepain, Thanks Matt for the kind words & CONGRATULATIONS on the purchase of your vehicle. Our philosophy of NO Pressure sales is what sets us apart from other dealers and we are pleased to hear you noticed! All our best, Have a Happy Driving Day! MonicaB

October 15, 2013

Very friendly service. Kept me well informed on what was being done and the progress. Time estimate was right on. While waiting for service to be completed, I was so pleased with service, it helped me dec More

by RAyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrisanna Jung
Nov 25, 2013 -

Bo Beuckman Quality Ford responded

RAyers, We appreciate hearing your most recent service visit was handled in an informative and timely manner. We consider our Service advisors to be the best in the biz! Courteous, respectful, helpful and efficient. Great to hear your service appointment lead you to our sales department - there you will find our NO hassel, NO pressure approach helps our sales staff to be as equally pleasant and efficient with your time! All our best, Have a Happy Driving Day! MonicaB

October 10, 2013

I could not have been any happier with my experience with Larry. He is the best! Thanks for the info. on the car also Monica. It was helpful More

by Spinning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Perez, Monica Beuckman
Oct 14, 2013 -

Bo Beuckman Quality Ford responded

Spinning, Congratulations on the purchase of your vehicle! Larry is simply the BEST! Having been with the company for close to 30 years - He always puts his best foot forward and goes the extra mile to help everyone!! Glad to hear the info on the SYNC system was helpful - and remember - I am always around to help if you have any questions or need any help with your SYNC System. Have a Happy Driving Day, MonicaB

September 29, 2013

We visited 3 other dealerships. There were so many nice touches with Bo Beuckman! The welcome letter on the car, a gas card and Bruce was a true professional. He worked with us on the right price and we fe More

by Bargerm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce was awesome and Jim knew we were in a hurry and processed our paperwork quickly. A great experience!
Oct 14, 2013 -

Bo Beuckman Quality Ford responded

Bargerm, Congratulations & Welcome to the Bo Beuckman Ford "Family" Happy to hear your experience surpassed your visits to other stores! The overall happiness of each of our customers is our #1 goal and glad to hear you noticed! All our best, and when that new vehicle is ready for its FIRST service, we hope you will give our service department a chance to show you that our first rate customer service doesn't end with your purchase! Have a Happy Driving Day! MonicaB

September 23, 2013

I have been trading with Bo Beuckman Ford for many years. Chrisanna Jung and Mark Verbeck are superior, knowledgeable service writers with whom I have had the pleasure to work with over those years. They are More

by runrath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Foster, Larry Perez, Marty Friedman, Mark Verbeck, Bob Miller, Bill Walsh, Chrisanna Jung
Sep 25, 2013 -

Bo Beuckman Quality Ford responded

runrath, Congratulations on the new Flex! So great to hear you gave our sales team an opportunity to show you that our top-shelf customer service doesn't end in the service department, but continues all through out the dealership! Thanks for such a great review and we certainly appreciate you taking the time to share your experience with others and to let them know that our staff really does care about each and every customer! Hope to see you around the corner when that new Flex is ready for its first service appointment. All our best, Have a Happy Driving Day! MonicaB

September 14, 2013

The staff is always kind. I needed an inspection to get tags and an oil change. Also needed a new battery which I thought was a little pricey. More

by lukelarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept area, L.H. Kinsey
Sep 20, 2013 -

Bo Beuckman Quality Ford responded

lukelarah, Great to hear we were able to help get your vehicle in and inspected and back on the road of your travels! All our best, Have a Happy Driving Day!

August 31, 2013

THE SERVICE I RECEIVED WAS EXCELLENT. MY CAR GOT THE NECESSARY REPAIR THE SAME DAY I DROPPED BY WITHOUT AN APPOINTMENT. I WOULD DEFINATELY RETURN IF ANYTHING IS NEEDED IN THE FUTURE. More

by weswihart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrisanna Jung
Sep 20, 2013 -

Bo Beuckman Quality Ford responded

weswihart, It is always great to hear it when a customer shouts from the treetops about the great service they received while at Beuckman Ford! Thanks for taking the time to share such a positive experience with others! Hope to see you around the corner when your vehicle is ready for its next service appointment! All our best, Have a Happy Driving Day!

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