
Bluebonnet Motors
New Braunfels, TX
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132 Reviews of Bluebonnet Motors
Always great service. The folks at bluebonnet are always in a good mood, and very helpful. I will never trust any other dealership with any future new cars. The folks at bluebonnet are always in a good mood, and very helpful. I will never trust any other dealership with any future new cars. More
Honesty After an issue surfaced with my first purchase, Jerome and the folks at Blue Bonnet preowned lot worked hard to find a vehicle that would fit my needs After an issue surfaced with my first purchase, Jerome and the folks at Blue Bonnet preowned lot worked hard to find a vehicle that would fit my needs and satify all my request. Honestly, I didn’t know dealers with this level of honestly, true care and concern for their customer even existed. Thanks again, for stepping up and taking care of me. More
Bluebonnet Motors-A Texas Size Model Dealership A Five Star rating for Excellent Customer Service. Their Sales Team, Service Team and Showroom Manners are Awesome! Buying a car should be a pleasa A Five Star rating for Excellent Customer Service. Their Sales Team, Service Team and Showroom Manners are Awesome! Buying a car should be a pleasant experience, and when you are offered every incentive available, besides a dealer discount, then you know you are at the right place to purchase your car. Thanks to the Bluebonnet Team of Antonio, Johan , Kate we found the Explorer my wife wanted and got a Fantastic Deal! Thank You All , See you again soon! More
Service dept wonderful- parts dept needs training Bob in parts dept is a less than enthusiastic employee. He barely acknowledged his female coworker from service when she needed his assistance on my b Bob in parts dept is a less than enthusiastic employee. He barely acknowledged his female coworker from service when she needed his assistance on my behalf. He never looked at me. He was in charge of ordering a keyfob since mine no longer worked on my Grand Cherokee. He quoted a price and then was adamant about getting a P.O. from service before ordering, It turns out Bob failed to give an estimate for the price of programming the keyfob which brought the quoted price of $165 to $308 instead. I explained to service dept what I was quoted and that had I known the real price I would’ve looked into alternatives. Service: female (Michelle?)-the only female in service write ups was wonderful and explained the situation to Danny-service manager. My fee was changed to what I was quoted $165. I only hope the money comes out of parts NOT service dept. I told Michelle? That I did not want to have to deal with parts again as they have been less than satisfactory while service dept goes out of its way to help. It’s a shame that parts is not up to par with service dept. Thank you so much to the service team, Michelle, Danny and Manny, they’ve got my back! More
Great hospitality, excellent responsiveness! Bill Turner is a very nice and cordial person. The thing that stands out the most, is his immediate response to my emails and text. For me that is HUG Bill Turner is a very nice and cordial person. The thing that stands out the most, is his immediate response to my emails and text. For me that is HUGE! I am proud to be a Bluebonnet customer and a Kalig Auto group supporter. You guys to the right thing!!! More
Recall work We took our 2015 Explorer in for recent recall work that needed to be done.. Work was done and car was ready the next day. We took our 2015 Explorer in for recent recall work that needed to be done.. Work was done and car was ready the next day. More
Exceeded expectations Staff was friendly and personable. In-and-out quickly this time around. Not always the case. Ergo, they exceeded my expectations. Under promise and ov Staff was friendly and personable. In-and-out quickly this time around. Not always the case. Ergo, they exceeded my expectations. Under promise and over delivery! More
Small World After doing some research online for a used truck, I drove to the used truck lot to have a look. I pulled in to the lot and could not find the truck i After doing some research online for a used truck, I drove to the used truck lot to have a look. I pulled in to the lot and could not find the truck in question, so I asked the only sales agent in sight, Alan Brucks, and he checked the inventory for me. He informed me that it was at the the main lot and offered to show me the truck. After a test drive we headed back to the first lot to discuss purchase. Alan was very courteous and knowledgeable. During our conversation, we discovered that our wives know each other. I did purchase a new (used) truck and am very happy with it. Alan was great and patient when showing my wife how to operate the command center. I would definitely recommend BlueBonnet Ford to everyone. The whole experience was great, fast, friendly, and hassle free. More
Great people to handle your car needs. These people really work at get me a car back on the road and get new taking care of . I always take my car there to get worked on. These people really work at get me a car back on the road and get new taking care of . I always take my car there to get worked on. More
Excelarating Our BLUE BONNET FORD experience purchasing a new Commerial vechical for our company was achieved with up most customer servce by Mike Mcquire in sales Our BLUE BONNET FORD experience purchasing a new Commerial vechical for our company was achieved with up most customer servce by Mike Mcquire in sales & Donna in finance. The Dept was well staffed & the inventory was very selective. I find Mike to be well rehearsed in answering all our questions & eager to satisfy our wants & needs. Adding the BLUE BONNET FORD Truck to our fleet was just want our company needed. Richard Johnson (owner) Capital Property Mangement Austin,TX More