Bluebonnet Chrysler Dodge

I recently bought a used Jeep Wrangler from Bluebonnet Chrysler Dodge and worked with Lenore Pitts to complete the sale. My experience was nothing but excellent all around. Not only did I find a great v Chrysler Dodge and worked with Lenore Pitts to complete the sale. My experience was nothing but excellent all around. Not only did I find a great vehicle at a great price, Lenore was simply amazing to work with, and went out of her way to ensure that the entire buying process went as smoothly as possible. She was very prompt with any questions or concerns I had, and just a joy to work with. Not only would I recommend purchasing a vehicle from Bluebonnet to a friend, I would be sure to send them directly to Lenore to ensure they received the same high quality customer service that I received. Thank you Lenore and Bluebonnet for a great buying experience. I'm loving my new Jeep! A+++ More

Lenore was great. My husband did most of the buying over the phone since it is three hours from where we live. Lenore helped him with everything and when we went to pick up the vehicle it was clean and rea the phone since it is three hours from where we live. Lenore helped him with everything and when we went to pick up the vehicle it was clean and ready to go. Only took a few minutes to get paperwork done and we were back on the road!! We have already recommended the dealership to friends!! Thanks for a great buying experience!! More

The best auto purchase I have ever experienced!!!!! The manager and the finance manager really bent over backwards to help me and I will not buy from anyone else. manager and the finance manager really bent over backwards to help me and I will not buy from anyone else. More

These guys worked a miracle they have a customer for These guys worked a miracle they have a customer for life . I'll tell all my family and friends. Thanks to the team at Bluebonnet These guys worked a miracle they have a customer for life . I'll tell all my family and friends. Thanks to the team at Bluebonnet More

absolutely the worst sales rep I have encountered for after sales service, the safety and well being of me, my friends and my horses was put in jeopardy by this rep and the service departments lack of c after sales service, the safety and well being of me, my friends and my horses was put in jeopardy by this rep and the service departments lack of care - the last straw - the gooseneck ball came off the brand new truck while driving down 1604 with my horse trailer (the reason I wanted a safe truck is to haul my horses safely) More

Lenore was an awesome person to deal with. Professional, friendly, helpful. One of the few sales people I have ever delt with that actually returned phone calls and tried to help. friendly, helpful. One of the few sales people I have ever delt with that actually returned phone calls and tried to help. More

When my wife and I talked to the sales person, we specifically asked if they had a multi-point inspection for their used vehicles. We were told they inspected the vehicle and had done some work on th specifically asked if they had a multi-point inspection for their used vehicles. We were told they inspected the vehicle and had done some work on the front wheel drive axle ... not given a direct answered, but the inspection was implied. We moved forward after test driving the Excursion and I asked the guy in finance and he claimed the garage guys were always trying to find problems witht the used car so they could make repairs and charge the used car sales department. They washed the vehicle and returned it after dark (it was covered in a thick layer of dirt). The next morning we noticed the many hail dents in the hood and the water on our carport slab. Thinking it might have been overfilled we didn't do anything. To make a long story short, within a week the water pump had to be replaced for about $550. The Excursion felt strange on the road so I had a mechanic check the alingment and had to spend $1,275 to rebuild the ball joints, tie rod ends and other pieces which made it obvious when the front axle was repaired, they had to put it back together very carefully since all of the parts were extremely worn out. When the vehicle was rasied on the lift, the front tires actually tilted out the parts were so worn out. I don't like be misled, I don't like being lied to ... I won't ever be back and I will warn all of my friends and family. To add insult to injury, we waited an extra day due to front seat repairs ... and the seat heater comes on at random now. The dealership owes me for the water pump and the front end work ... according to what we were led to believe. More

These guys rock!!! We drive around for 6 months with the passenger window down after getting an estimate from midas ($600 to replace the motor). These guys found out what the real problem was (master contro passenger window down after getting an estimate from midas ($600 to replace the motor). These guys found out what the real problem was (master control switch and the actual window button) and the repair ended up costing Less than half of what we finally saved up to pay. we will never take our trucks any where else. These guys are friendly, honest, and affordable. More

I spoke to Taylor about a car in the morning and drove nearly an hour that evening to come see it, along with another that I was somewhat interested in. I told him we were approved through the bank and ha nearly an hour that evening to come see it, along with another that I was somewhat interested in. I told him we were approved through the bank and had our down payment- we were ready to drive a car home. I sent him a text when we were close by like he suggested, so he could have the cars ready for us. When I arrived, I was at the wrong location- my fault, but Taylor never mentioned that there were 2 stores, you think that might be something you would want to clear up when someone is coming in from out of town. When I met Taylor he informed me that he was helping someone else and he would get Marcus to pull the car around and help us out. He said the car was across the street or at the other location, he wasn't very clear. I waited for nearly 30 minutes with my children just to be told that the car was in the process of being sold, and would I like to see the other one? I told him I was mainly interested in the first car, so he said "Okay, hang on, let me see..." and just walked off. We left. We spoke to a couple of other people in the area and they told us that Bluebonnet has a reputation for doing this. Waste of time and gas money! The car that they were in the process of selling is still on the website- I'm sure they'll pull in more unsuspecting customers with that one. More

They bent over backwards to help me with my vehicle and repair and replace parts I got from a third party....unbelievable service from Bret...my service agent ... can't give them a high enough recommendati repair and replace parts I got from a third party....unbelievable service from Bret...my service agent ... can't give them a high enough recommendation..and the price was extremely fair for what they did for me and the amount of time it took.... never buy a PCM from an aftermarket re programer ... just take your car to Bluebonnet Dodge and trust them to make it a great experience.... thank you More