Bluebonnet Chrysler Dodge Jeep Ram

This is old school New Braunfels that feels like home. I bought a truck a year ago which was a seamless experience with DK. I’m on my third complimentary oil change and they are executed as requested. I usu bought a truck a year ago which was a seamless experience with DK. I’m on my third complimentary oil change and they are executed as requested. I usually have some ‘one off’ requests and I’m met with a ‘no problem, we’ll get it done’ attitude I go to the same Service Representative, Chris, who knows exactly what my truck needs. He provides tips to longevity, economy and will show me how to better use my electronics. I learn something new each time I go. I’m very glad I purchased my truck at Bluebonnet, NB. More

Very disappointed in them. I called and spoke to a salesman named Joe about coming in to special order a TRX and I was told they ordered at MSRP with no markup or dealer addendums. I came in the next salesman named Joe about coming in to special order a TRX and I was told they ordered at MSRP with no markup or dealer addendums. I came in the next day and was told they add a 5,000 dollar markup to any TRX special order. Even after telling them I was told differently by Joe, they stood by this greediness. I immediately walked out the door and drove to Ancira Chrysler and ordered my TRX with no markup without issue. I am very annoyed as my Wife just ordered a vehicle at BlueBonnet Jeep with great service, I was expecting the same since my neighbors and friends recommended them and that dealership was informed I was coming by the Jeep salesman who did my wifes car deal. My neighbors were very surprised to hear about the markup. They stated that was not the way they used to do things. I guess greed has taken over. Thank you Ancira for not trying to take advantage of a new customer, who's family, prior to this, were Ford customers. More

As a 20 year customer it pains me to say that my hometown dealership just lost my business. The service department has had my truck for a week and still has not been able to get it into the shop. I know have dealership just lost my business. The service department has had my truck for a week and still has not been able to get it into the shop. I know have to tow my truck to San Antonio to be repaired. I usually buy a new truck every other year from Bluebonnet. That is changing as of today. More

Great service , awesome personnel, all ways keep you updated on you. Vehicle updated on you. Vehicle More

I have made numerous attempts to purchase a vehicle and have had NO response…even the salesperson I used in 2019, who still works there, has not responded…I was ok with them until now, just ok mind you…pat have had NO response…even the salesperson I used in 2019, who still works there, has not responded…I was ok with them until now, just ok mind you…pathetic when you are a previous customer, I’ll never go back to any bluebonnet affiliated dealer again! Doc L More

The service department is great. They work fast and are courteous and professional. They even have free snacks and drinks while you wait. Luis, our service specialist was exceptionally good. courteous and professional. They even have free snacks and drinks while you wait. Luis, our service specialist was exceptionally good. More

Was denied a test drive, kinda crazy when you wanna invest in a 40k car , also I’m not a child I don’t need a salesman going with me to test drive invest in a 40k car , also I’m not a child I don’t need a salesman going with me to test drive More

This is by far the worst experience ever purchasing a vehicle. They made a mistake on the financial part and they were very eager to get my financial information over the phone. Then the manager treate vehicle. They made a mistake on the financial part and they were very eager to get my financial information over the phone. Then the manager treated me to report the car stolen if I don’t do what he said. Now my license plates are being hold hostage until I pay them more money that was not in the contract. My temporary license plate has expired and I can’t drive my vehicle anymore. Very shady way of doing business. The only breath of fresh air was Doug the sales person More

Bought my dream car here, everything was handled to absolute satisfaction. Rodney was a great salesman, and Renee(sp?) has been awesome support through another situation. Highly recommend this locati absolute satisfaction. Rodney was a great salesman, and Renee(sp?) has been awesome support through another situation. Highly recommend this location, and I even drove from Houston to buy here. More

Not very helpful at all. Salesperson wouldn’t talk to me during test drive just constantly on his phone. Asked for another sales person but never got back to me after I sent them my trade in information. during test drive just constantly on his phone. Asked for another sales person but never got back to me after I sent them my trade in information. More