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Blasius Pre-Owned Auto

Waterbury, CT

4.1
24 Reviews

480 Watertown Ave

Waterbury, CT

06708

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Showing 24 reviews

March 15, 2025

Jerry, Was great, very personable and worked hard to make sure we were satisfied with our purchase. More

by Andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
February 28, 2025

Jerry was great! Very friendly and made an extra effort to answer all my questions. My 3rd purchase from Blasius. Great dealership! More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
February 08, 2025

Jerry was awesome, he was not a pushy sales man, just caring and understanding and very patient. We got everything done in just a few days. I will recommend Jerry to anyone in need of a car: they were al More

by Marta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
January 13, 2025

BUYER BEWARE: AVOID BLASIUS PREOWNED AT ALL COSTS This is my first-ever business review, and I don’t write them lightly. I believe in giving businesses the benefit of the doubt, but my experience with Bla More

by Tom S
Recommend Dealer
No
Employees Worked With
Bobby, Erich, Kyle, Dom, service
September 25, 2024

Great service! A big shout out to Bobby and the entire team for making the experience of buying my son’s first car a great one. We appreciate all of you.! More

by Sheila
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby, Jim and Kyle
July 29, 2024

2nd buy at a Blaius dealership in the last year the first at the Cadillac dealership , which led me to look into this dealership because the 1st one went so well …this one at the pre-owned dealership on Wa More

by inzfrank1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barb Kinne , Kyle Dubay , Domenic Mascolo
May 30, 2024

Beware of Shady Business Practices I recently had a very disappointing experience with Blasius of Middletown, and I feel compelled to warn others about their shady business practices. We agreed on a pric More

by john
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Barb
May 31, 2024 -

Blasius Pre-Owned Auto responded

The two items in question, John, are optional products that are offered to the customer during the course of the sales process. These products are not requisite to the ultimate sale of the vehicle and our sales process dictates that they should be presented in that manner by the salesperson. If that process was not properly followed in your case, we sincerely apologize and will be happy to refund you the cost of those items if applicable. We do thank you for noting this as we constantly rely on customer feedback and will certainly revisit this internally.

May 31, 2024 -

john responded

I appreciate the response from Blasius Pre-Owned Auto, but I must clarify some critical points. Mandatory Dealer Add-Ons When negotiating the purchase of my vehicle, I was explicitly informed by my salesperson that the additional charges were non-negotiable and could not be removed from the transaction. Despite being approved for financing through Chase Bank and believing that we had come to a mutual agreement on the sale price, these add-ons were presented as mandatory. This directly contradicts the dealership's statement that these items were optional. Lack of Transparency At no point during the sales process was it communicated to me that these add-ons were optional. If the salesperson had properly disclosed that these items were not mandatory, I would have declined them immediately. Instead, I was left with no choice but to accept these unnecessary and overpriced additions to finalize the purchase. Moreover, these add-ons were only disclosed after we had agreed on a price and I was approved for credit, which adds to the deceptive nature of the transaction. Misleading Information in Public Response The dealership's public response to my review suggests that these add-ons were offered as optional products and implies that there might have been a miscommunication. However, this portrayal is inaccurate and misleading. It does not reflect the actual experience I had at the dealership. If these add-ons were indeed optional, the truck would be in my driveway right now. Specific Concerns: Redundant GPS Tracker: The additional GPS tracker was entirely unnecessary because my RAM vehicle already has a built-in GPS feature through the Uconnect system. This charge was an obvious attempt to impose an unjustified cost on me. Brake Light Flasher: Charging $399 for a brake light flasher, a device that costs $25 on Amazon, is exploitative. This exorbitant markup is unfair and further exemplifies the dealership's lack of transparency. Consumer Protection This experience is precisely why the FTC's new Combating Auto Retail Scams (CARS) Rule has been established. It aims to prevent such deceptive practices by ensuring that all costs are clearly disclosed and that consumers give informed consent for any add-ons. Blasius of Middletown’s practices contradict the principles of transparency and fairness that this rule enforces. For other consumers, I strongly advise you to be extremely cautious and scrutinize all charges closely when dealing with this dealership. Do not fall victim to their deceptive tactics as I did. #BlasiusOfMiddletown #CarBuying #ConsumerProtection #FTCRules #AutoScams #HiddenFees

Jun 01, 2024 -

john responded

If they were option the truck would be in my driveway.

May 16, 2024

Great place to by a preowned car. Satisfied w trade, Purchased F150 wow! within 90 minutes I drove away totally satisfied. Salesman Jim answered all my questions. Professional staff. More

by hdapprsls
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
April 12, 2024

Good afternoon I just purchased a used vehicle from this dealership was very happy with the salesperson Adam very friendly very knowledgeable of the vehicle. worked with me with everything I needed to final More

by Jamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam B.
April 07, 2024

recently bought a 2020 Ford f150 from Adam Betancourt . I strongly recommend if purchasing see Adam. Adam was very easy to work with( even though I wasn't) and no pressure. I'm giving the dealership 5 star More

by mzav14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
adam,kyle
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