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Blaise Alexander Buick GMC of Hazleton

Hazle Township, PA

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8 Reviews

508 Susquehanna Blvd.

Hazle Township, PA

18202

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8 Reviews of Blaise Alexander Buick GMC of Hazleton

March 14, 2024

All around a disappointing experience. I drove over 2hours to purchase a vehicle that I confirmed was there over the phone. Get there and the specs that were online and I verified over the More

by tleitch8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pat
Mar 20, 2024 -

Blaise Alexander Buick GMC of Hazleton responded

Hey Tasha, While I completely understand your frustration with the dealership, it’s very disappointing to see the taste that was left in your mouth. I believe we offered you extra money off the price of the vehicle and assured you everything would be fixed. Again, I don’t disagree with your disappointing experience, but it is a real bummer that we painted such a bad picture that you felt the need to say you would never recommend this place to anyone. If I can do anything differently next time in my attempt to make things right when I called you the following day, please let me know! I used every resource in my power as far as discounting the vehicle to $1,500 less than we owned it for, and offering to have someone come pick you up from lock haven to save you the trouble of trying to find another ride. Again, apologies from all of us here…we take negative reviews very personally as our success here is solely driven off of reputation. Let me know if you ever need anything in the future to give us a chance to change your perception of us here, I promise we are better than that. Thanks - Pat

March 09, 2024

Great service great team. Very helpful we got problem on highway and it tooks 5 GMC garage before finally Blaise Alexander help us. All other one did not want to help because More

by Marieleclerc129
Recommend Dealer
Yes
Employees Worked With
Chad
February 27, 2021

My name is Brent Lowery I’ve been trying to buy a truck gmc but I guess you’re sales people are not very interested in selling one you email and call and they don’t call you back I bought one in Bloomsburg More

by brent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Panko, Jeff
November 09, 2019

very interested to see I was satisified I am a Buick buyer from the nineteen sixties and with my latest purchase, I find the sales staff at Blaise very good and most helpful, hope to do bus More

by ossie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray,charlie, and cody
April 01, 2019

No issues with service I brought my 2017 GMC Sierra into service department for oil change. No issues. Timely service while I waited. Pricing for this oil change was high. More

by Aqpmedic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanic
April 01, 2019

Best Overall Experience Possible! Worked directly with Brett who was amazing! Everyone in this dealership was extremely helpful and friendly! Best overall service visit I ever had! Gre More

by rabbits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
March 18, 2019

Excellent service. Helpful and friendly. Excellent service. Friendly and helpful. They went beyond to satisfy my needs. Fair price and quality work. They will do whatever is needed to ensure More

by GJSEIDEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees
November 03, 2016

Terrrible Service Dept. Brought my car in for a recall on gas tank in March. Due to parts problems it took a month to install. Then I get a gas smell from under car. They say More

by Dissapointeddodgefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike "Chuck" & Katy