Blade Chevrolet, Inc.

I have worked in customer service/sales for over 12 years. I have purchased several new and used vehicles over the years. The professionalism and friendliness I received was outstanding. I would recomm years. I have purchased several new and used vehicles over the years. The professionalism and friendliness I received was outstanding. I would recommend my friends and family to visit Roy Mureno at Blade chevy.. More

Look - anybody can write anything, especially on an anonymous posting on a recommendation website. I am a business owner, as such most of us whether we know it or not are always measuring our business anonymous posting on a recommendation website. I am a business owner, as such most of us whether we know it or not are always measuring our business to others. Blade does it right, period. In the 5 stages of a sales cycle, (intro/prequalify, Rapport, demo, Close, follow up), Blade took me from 1 to 5 in a 1/2 day. And they have been terrific about the most important stage which is follow up. In truth, I didn't even test drive a 2011 Cadillac CTS-Performance Trim Level because I didn't feel I had to. People are not stupid, they can tell when something isn’t right even if they have trouble expressing it. I created a spreadsheet that listed a number of qualifications for purchase, including trade of my MB C320 (I loved that car). I used Autotrader.com primarily but nor exclusively and shopped when I had time. Several qualified candidates made the final 4, Blade in Mt. Vernon Washington was not the top. What made the deal was Roy Mureno. I have been a sales manager, a regional manager and salesman. I appreciate someone who can read the customer. Roy is great. In truth, cars are everywhere what matters is the people. The Chevy Bowtie is lucky to have Roy and for that matter Blade, he wouldn’t work there if there were structural problems with the organization. I have done worse, Blade will get first look next year when the time has finally comes to upgrade our fleet. Guy O'Tierney 425-822-8300 exec@c-stop.org. More

They met our price point and found us a better interest rate for financing than what we came in with. Roy and the finance indivduals were great to work with. I recommend this dealership. rate for financing than what we came in with. Roy and the finance indivduals were great to work with. I recommend this dealership. More

Outstanding experience!! I bought my new Truck over the phone.... Told them what I wanted, plus add ons and it was completely done when I got there to pick it up.. With a full tank of gas! Refreshing to h phone.... Told them what I wanted, plus add ons and it was completely done when I got there to pick it up.. With a full tank of gas! Refreshing to have an outfit do everything they say they will! More

After several days of test-driving new cars at various dealerships, we reached the conclusion that a late model used Subaru Outback would meet our company's needs for an extra business car. We were pleasa dealerships, we reached the conclusion that a late model used Subaru Outback would meet our company's needs for an extra business car. We were pleasantly surprised to find two in outstanding condition at Blade Chevrolet's used lot. Roy handed us the keys and let us test drive both cars. We had already done our homework on Bluebook values before the visit. We picked the one with the lowest mileage and reached a fair price agreement quickly. It was a pleasure to do business with Roy and the staff at Blade Chevrolet. More

The best measure of satisfaction is whether a customer would refer someone to your business or product. Not only would I recommend Blade to others but I would specifically call out the amazing experience would refer someone to your business or product. Not only would I recommend Blade to others but I would specifically call out the amazing experience that had with Bjorne. Because of him I would strongly consider buying from him even regardless of what the inventory was and if I only wanted to purchase new. Bjorne did EVERYTHING that he said he would do, his assessment of what was being presented was accurate and right on the money. He was honest and the paperwork was completed within 7-10 minutes. He even drove the car to me and took my trade back with him. He was referred to me and I have already given his name to others... What a great buying experience thanks to Bjorne!! :) More

This was my first buying experience with Blade. From the beginning to the final sale Roy and the other sales staff on duty that day were the best. Roy Mureno is very professional and knowledgeable sales pr beginning to the final sale Roy and the other sales staff on duty that day were the best. Roy Mureno is very professional and knowledgeable sales professional. Roy's product knowledge sealed the deal for me. I already knew the truck I wanted but Roy's sales help made it an easy decision. More

Roy has made our experience very pleasant. He did not attempt to push us in a direction that we didn't want to go. I would recommend him to anybody. attempt to push us in a direction that we didn't want to go. I would recommend him to anybody. More

If I could rate this dealership and these two gentlemen higher than a 5 ... I would. I am 54 years old and have easily purchased at least 15 cars during my life. Buying my new to me 2010 HHR was the most higher than a 5 ... I would. I am 54 years old and have easily purchased at least 15 cars during my life. Buying my new to me 2010 HHR was the most pleasant and easiest transaction I've ever had ... including the times I purchased cars from dealerships for whom my father worked! I have had a bad two years in which my credit suffered. Tal was able to get me an outstanding loan at a more than fair price on a great car. All it took was a phone call to Tal and about 15 minutes of my time. 1/2 hour later he was able to call back, tell me I was approved and that I'd be getting a call from Bjorn who find me the perfect car and deliver it to my doorstep. As promised, Bjorn called me talked to me about what I wanted and told me that his job and his expectation of himself is to exceed his customers' expectations. He did so. The very next day he called with the perfect vehicle with even more bells and whistles than I had hoped for, lower miles, newer car and just gorgeous! Then he drove it down to me on his day off at a time that was convenient for me. If and when the time comes to buy another car, I'll be calling Tal and Bjorn. This is the only way to buy a car. Outstanding customer service, attention to detail and just nice guys. I don't care how far or how long you look, you won't find a better way to do business! More

Great hastle free experience. Blade was the first dealer out of about 6 to respond with an actual price. I was a distance away and had limited time. I expected to pay a little more for my new truck in order out of about 6 to respond with an actual price. I was a distance away and had limited time. I expected to pay a little more for my new truck in order not to have to deal with alot of b.s. but in the end it turned out to be cheaper. Staff was nice and stayed after hours for me and made it a quick smooth process. They even had my truck bed sprayed with only 24 hours notice. I would recomend everyone to purchase there and to atleast get a quote from Blade. It'll be the best decision you've made on a new auto purchase. More