Blackwell Ford Inc. - Service Center

I was warmly greeted by Rob and he was genuinely interested in taking care of the Works package that I was seeking for my Ford Edge. interested in taking care of the Works package that I was seeking for my Ford Edge. More

Blackwell was able to identify an intermittent electrical problem where our car would start when cold, but after warming up, it would be dead, and not start. It left us stranded twice. Happy we chose Blackw problem where our car would start when cold, but after warming up, it would be dead, and not start. It left us stranded twice. Happy we chose Blackwell for service. More

Great communication, they listened to all my concerns and had everything fixed and ready to go in a timely manner had everything fixed and ready to go in a timely manner More

My Taurus was serviced in a reasonable amount of time, and the bill was reasonable. and the bill was reasonable. More

It was easy to schedule my repair online. I was greeted promptly and politely when I got to the dealership. The waiting room was clean and quiet, plus free hot drinks from a Keurig K-cups typ I was greeted promptly and politely when I got to the dealership. The waiting room was clean and quiet, plus free hot drinks from a Keurig K-cups type coffee maker were available. The estimated time to complete the repair was on the mark, too. More

Trying to get replacement wheel locks for my 2015 Edge. I've been told by 2 different Ford reps that the dealer should be helping me get these. I was told without the registration card, they can't be sure I've been told by 2 different Ford reps that the dealer should be helping me get these. I was told without the registration card, they can't be sure to send me the correct wheel locks and it would be trial and error. I was not given a registration card with the purchase. The dealer is telling me to go a parts store and buy some new ones - which would mean I would have to have the existing ones broken off. So, no help. Very disappointed and will not be using this dealer again. More

Great service, great team and great communication. Best dealership service I’ve ever experienced. Highly recommend. Best dealership service I’ve ever experienced. Highly recommend. More

Great, very helpful. Answered all of my questions. Car was ready when they said it would Answered all of my questions. Car was ready when they said it would More