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Blackwell Ford Inc.

Plymouth Township, MI

4.5
81 Reviews
Welcome to Blackwell Ford! Located in Plymouth, MI, Blackwell Ford is proud to be one of the premier dealerships in the greater Detroit area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Blackwell Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. We are your Sales, Service, and Parts destination in the Livonia, Canton, and Northville area. Call 888-436-9750 for your No-Obligation Internet Price Quote from our Internet Department.
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41001 Plymouth Rd.

Plymouth Township, MI

48170

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Showing 81 reviews

July 17, 2024

Easy check in and check out, advisor was friendly, put stuff down in my truck so it wouldn’t get dirty. More

by eeosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mooney
Aug 23, 2024 -

Blackwell Ford Inc. responded

Thank you for your review! So glad to hear about your experience with our advisor and our service department.

July 07, 2024

Great service. Returned my vehicle in a timely fashion. Acknowledged any future service needed. Extremely happy More

by Torokm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Merollis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Blackwell Ford Inc. responded

Thank you for the 5-star rating! We are so glad that you are extremely happy!

June 13, 2024

We have been getting vehicles from Blackwell Ford for decades, they have always been very professional in every aspect. They have always treated us like our business was very important to them. We will c More

by Crosco20
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Cameron
Jun 27, 2024 -

Blackwell Ford Inc. responded

Thank you so much for your kind review! Thank you also for your loyalty. We have loved serving you these past decades and can't wait to be of service in the future.

June 13, 2024

The repair was only supposed to take a few hours but I didn’t get my car back until the next day. More

by Ronsueverb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Jun 27, 2024 -

Blackwell Ford Inc. responded

Thank you for the feedback! We are currently working on increasing our service staff in order to get work done faster. Have a great day!

June 09, 2024

Was close/pleasent/very friend and answer all questions. / will return for more work on car More

by Tctz56TurkeyrunTimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 10, 2024 -

Blackwell Ford Inc. responded

Thank you so much for the review!

June 05, 2024

Devin was courteous and professional. Addressed all issues relating to my Maverick in a timely manner. More

by Barbara.gerych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Grimes
Jun 06, 2024 -

Blackwell Ford Inc. responded

Hi Barbara, thanks for the review. So glad that all your issued were addressed in a timely manner!

May 30, 2024

Dave the write up guy was very good. He kept me informed about my concerns. Nice to deal with. My only complaint would be taking 3 hours to take care of a slow leak in one tire. More

by Scwest50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 05, 2024 -

Blackwell Ford Inc. responded

Thanks for the review! We are currently trying to lessen wait times.

May 09, 2024

People in the service department are pleasant and answer your questions. They were also accommodating to my needs. More

by Plr112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl in service department, Brent Dix
May 10, 2024 -

Blackwell Ford Inc. responded

Thank you for the review!

April 17, 2024

The service department did not communicate prior to my appointment that engine service was running three days. I was called with no details and asked to return the call. I tried to connect two times. More

by consumer
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of employee
February 03, 2024

Bad service and dealership ever, please folks don’t go to Blackwell or use their services, they had my car for almost a month with no communication from their side on any updates , never again. More

by Bloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Creech
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