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Blackwell Ford Inc.

Plymouth Township, MI

4.3
67 Reviews

41001 Plymouth Rd.

Plymouth Township, MI

48170

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Showing 67 reviews

December 07, 2024

I received such prompt excellent service. It started with an offer to have someone come pick up my car from my driveway. I was informed throughout the day about the findings on my vehicle and More

by Kelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Short, Brian Mooney
Dec 11, 2024 -

Blackwell Ford Inc. responded

Thank you, Kelli! We're so glad you enjoyed our service and the pick-up and delivery option. Your feedback means a lot to us!

December 06, 2024

Christine L was a pleasure to work with! She made the buying process very easy. The dealership was great, the only thing I think they could improve on is in their financing department being More

by Emily S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Lokatys
Dec 11, 2024 -

Blackwell Ford Inc. responded

Thank you, for your kind words about Blackwell Ford and for highlighting Christine's excellent service; we appreciate your feedback.

December 03, 2024

I’m always impressed with the efficiency and courtesy of the personnel at Blackwell Ford. More

by patriciarhinehart372
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David O’Leary
Dec 11, 2024 -

Blackwell Ford Inc. responded

Thank you! We're so glad to hear you had a great experience. Your feedback means a lot to us!

December 02, 2024

I was in the market for a midsized pickup truck, and shopped several brands--Nissan, Chevrolet/GMC and Ford. As a GM retiree, I wanted to give them the first shot. Sadly, it came down to the competiti More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cary Crouch, Derek Mireles
Dec 11, 2024 -

Blackwell Ford Inc. responded

Thank you for your kind words about Blackwell Ford and for highlighting Cary's and Derek's excellent service; we appreciate your feedback and are glad you had a positive experience!

December 02, 2024

My oil change last week using the works package was great! Blackwell Ford has been my dealer for years. And customer service person Earl was also great! More

by Praterm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Dec 11, 2024 -

Blackwell Ford Inc. responded

Thank you! We're so glad to hear you had a great experience with our service department. Your feedback means a lot to us!

November 23, 2024

The service people are great. I also really like the rewards program. I received a free oil change. That was a pleasant surprise. Thanks More

by Sduran1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Colwell
Dec 11, 2024 -

Blackwell Ford Inc. responded

Thank you! We're so glad to hear you had a great experience with our service department, and that you were able to redeem your points for a free oil change! Your feedback means a lot to us!

November 19, 2024

The service department personnel were very helpful and courteous. My car was serviced earlier than was expected by me. I have been purchasing and having serviced multiple Ford cars from them over the ye More

by Mrstempien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mooney
Dec 11, 2024 -

Blackwell Ford Inc. responded

Thank you! We're so glad to hear you had a great experience with our service department. Your feedback means a lot to us!

November 19, 2024

Been going to Blackwell Ford for over 20 years. Their service department and sales (Rick Goodman) have always been top shelf. More

by lstrudell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 11, 2024 -

Blackwell Ford Inc. responded

Thank you so much! We're glad to hear that you had an excellent experience with our team and appreciate your recommendation. Your satisfaction means a lot to us!

September 16, 2024

I have always received 5 star service from Blackwell. Everything from the pickup/dropoff service to the quality of the service is great. They are great at communicating - especially with the work status More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
August 30, 2024

Great, friendly service! Easy to make an appointment and they fixed my car really fast. More

by chatrinepia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Sep 09, 2024 -

Blackwell Ford Inc. responded

Thank you for the 5-star rating!

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