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Blackwell Ford Inc.
Plymouth Township, MI
75 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 75 reviews
March 28, 2025
It was easy to schedule my repair online. I was greeted promptly and politely when I got to the dealership. The waiting room was clean and quiet, plus free hot drinks from a Keurig K-cups typ I was greeted promptly and politely when I got to the dealership. The waiting room was clean and quiet, plus free hot drinks from a Keurig K-cups type coffee maker were available. The estimated time to complete the repair was on the mark, too. More
by PHoops
Employees Worked With
Steve Colwell
February 28, 2025
Our experience with Blake and Blackwell Ford was exceptional. We never felt pressured and he spent above and beyond adequate time with us making sure we were informed and comfortable with the purcha exceptional. We never felt pressured and he spent above and beyond adequate time with us making sure we were informed and comfortable with the purchase and the vehicle itself. So glad we stopped in unexpectedly.Looking forward to enjoying our new/used car and will direct friends and family your way. More
by Nancy
Employees Worked With
Blake
February 18, 2025
Trying to get replacement wheel locks for my 2015 Edge. I've been told by 2 different Ford reps that the dealer should be helping me get these. I was told without the registration card, they can't be sure I've been told by 2 different Ford reps that the dealer should be helping me get these. I was told without the registration card, they can't be sure to send me the correct wheel locks and it would be trial and error. I was not given a registration card with the purchase. The dealer is telling me to go a parts store and buy some new ones - which would mean I would have to have the existing ones broken off. So, no help. Very disappointed and will not be using this dealer again. More
by danelair
Employees Worked With
Not listed
January 31, 2025
Great service, great team and great communication. Best dealership service I’ve ever experienced. Highly recommend. Best dealership service I’ve ever experienced. Highly recommend. More
by jg2004z06
Employees Worked With
Jennifer Tandy, Brian Mooney, Steve Colwell, Chelsea Wojewski, Andy Wygrecki
December 07, 2024
I received such prompt excellent service. It started with an offer to have someone come pick up my car from my driveway. I was informed throughout the day about the findings on my vehicle and It started with an offer to have someone come pick up my car from my driveway. I was informed throughout the day about the findings on my vehicle and told what to expect and when my vehicle was done, it was returned to my driveway, washed and beautiful. More
by Kelli
Employees Worked With
Dean Short, Brian Mooney
December 06, 2024
Christine L was a pleasure to work with! She made the buying process very easy. The dealership was great, the only thing I think they could improve on is in their financing department being She made the buying process very easy. The dealership was great, the only thing I think they could improve on is in their financing department being clear on available options for warranty. After getting back home and shopping around we found other Ford dealers with much lower warranty prices for the same plan, and after calling regarding the plan I had purchased they bumped down the cost of it by about $800- which is significant. Just one thing to be aware of, otherwise an overall great experience and Chris was great! More
by Emily S
Employees Worked With
Christine Lokatys
